AutoNation Ford Gulf Freeway - Service Center
Houston, TX
474 Reviews of AutoNation Ford Gulf Freeway - Service Center
No problem with the dealership, The only issue I have was that I asked them for a replacement key, Because mine was damaged they wanted to charge me over $200, I have purchased both of my ford with them that I asked them for a replacement key, Because mine was damaged they wanted to charge me over $200, I have purchased both of my ford with them More
Service completed in less than half a day, notified and kept informed of the progress. When I first got there, service person told me he had 3 cars ahead of me and suggested I go to another rep. I started kept informed of the progress. When I first got there, service person told me he had 3 cars ahead of me and suggested I go to another rep. I started to the next rep and promptly went up the stairs. Went to the third rep, Mikayla Madrid and she waited on me finishing everything in less than 2 min. She was prompt, helpful and courteous. I will request her next time. More
Trent at AutoNation Ford Gulf Freeway the best. He was noticed what my husband I do for a living and that we need our truck to make a living. He did everything he could and was able to get my truck He was noticed what my husband I do for a living and that we need our truck to make a living. He did everything he could and was able to get my truck back to me same day. He was upfront and honest about what needed to be done the pricing for the service so when I got there to pay my bill was what he said it would be. I will be requesting him as my service advisor for any work I need moving forward. Thank you so much Trent. More