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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
468 Reviews

468 Reviews of AutoNation Ford Gulf Freeway - Service Center

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October 23, 2023

Service has definitely improved from when I first purchased my vehicle. Last 3-5 visits have been great and I have recieved timely updates on my vehicle. More

by h.emily93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso, Alex, Others
Report | Print
Oct 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Excellent customer service, excellent work they performed, they kept me updated at all times!!! Thanks Alex Fuentes More

by davidalfaro2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Report | Print
Oct 12, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 04, 2023

Wayne Lominac, the service writer, was very courteous and professional. He told me how long the service I requested would take, and that was exactly how long it took. I will definitely request Mr. Lominac fo More

by sdelarosalh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Report | Print
Oct 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

Alex was very helpful and on top of his job. Always calling and updating me with issues More

by Lrendon60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2023

Good but to expensive. Quick service in and out overall it's okay to visit More

by deshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Oct 02, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Deshon, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

September 27, 2023

Alex Fuentes muy agradable en su servicio y me ayudó en todo lo k necesite More

by velis1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sifuentes
Report | Print
Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

September 27, 2023

The work done was done in a timely and professional manner. Communication was done before all work verbally and with pictures sent to us. Friendly and professional. More

by joerice495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
Report | Print
Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Very satisfied needed recall service performed on my 2013 Ford cmax mobile service representative Charles Conner came to my house and within 30-45 minutes he was done with it so convenient thanks More

by fcastillo010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Connor
Report | Print
Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Evrething was good Works Great and they did a good job on my truck I really liked More

by rudyb7282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Sep 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2023

They were very responsive, and were able to get my repair done in only a couple of hours. More

by Bluedevil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

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