AutoNation Ford Gulf Freeway - Service Center

Very good Dealership!! Have purchased from there twice and would likely buy from them again. and would likely buy from them again. More

Took 5 hours and 27 minutes for a oil change with a appointment will never go back appointment will never go back More

I was truly appreciated by the professionalism and customer service from my service advisor. As always, I am never disappointed. customer service from my service advisor. As always, I am never disappointed. More

I bought a 2016 F150 and traded in a 2013 F150 with no issue, I wrote them a check for over $12,000 and left. A little later I started having mechanical issues with rough idling and poor gas mileage. I wa issue, I wrote them a check for over $12,000 and left. A little later I started having mechanical issues with rough idling and poor gas mileage. I was told it was probably the auto shut off kicking in on the vehicle at stop light or in traffic (this truck does not have that feature). My sales rep Cameron Thomas said bring it in, so I did. When I was there he went to the service folks and then told me they were too busy and I would have to come back. About 2 weeks later and still having issues I got it to the service department and left it with Krystal Clark, they had it for 4 days and said no problem could be found and nothing could be done. I have video of the issues with the truck and provided the DTC P0012 code along with how and when the issue specifically occurs. All I was told was, "we couldn't replicate it'. Seems like they are waiting for my 4 month warranty to run out so they can charge me thousands of dollars for a fix. Really hate spending my money and giving them a vehicle that worked to get one with issues that aren't being addressed. More

This is the second time I take my truck for service and each time it takes 3 days not counting weekends no call on status and when I go and check they can not Tell me anything because the only mechanic th each time it takes 3 days not counting weekends no call on status and when I go and check they can not Tell me anything because the only mechanic they have is off!!😕so disappointed More

Explained everything which was new for me but a long wait for maintenance was extremely long with appointments!!!! for maintenance was extremely long with appointments!!!! More

exelente servicio poco lento pero bueno muy amables las prsonas de customer service exelente todo prsonas de customer service exelente todo More

Fast and courteous service. They asked if I needed a ride home when I dropped off the truck. Notified immediately when truck was ready to be picked up. home when I dropped off the truck. Notified immediately when truck was ready to be picked up. More

Took my vehicle in for a recall. Casey stayed in contact with me about the progress of my truck and had it back to me when promised. with me about the progress of my truck and had it back to me when promised. More

I am very satisfied with the service that I reseived with my Ford Explorer 2017 in my last visit , thank you so much. my Ford Explorer 2017 in my last visit , thank you so much. More