AutoNation Ford Gulf Freeway - Service Center
Houston, TX
468 Reviews of AutoNation Ford Gulf Freeway - Service Center
Battery went out while transporting my 86 year old mother to one of her appointments. The temperature was over 100 degrees and created a serious health issue for her. Arrived at the dealership and the Servi to one of her appointments. The temperature was over 100 degrees and created a serious health issue for her. Arrived at the dealership and the Service Department immediately recognized the seriousness of the issue and with complete professionalism they immediately responded to the issue and completed the battery replacement in a short time period. We were still able to make her appointment. Thank you Ford Gulf Freeway Team and Managers for the Great Experience, Will recommend you to my friends and relatives for any service they may need. More
Me atendieron sin tener una cita previa. Y el servicio fue muy bueno. Me estuvieron llamando para notificarme que fue lo que paso con mi carro lo que salió que tenia mal .Y que ya habían ord Y el servicio fue muy bueno. Me estuvieron llamando para notificarme que fue lo que paso con mi carro lo que salió que tenia mal .Y que ya habían ordenado las piezas y para cuando me lo tendrían listo. More
I personally want to thank Mark Neal, my Service Advisor. He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done in a timely and professional manner, and they even washed my truck after the service was complete. I will always recommend AutoNation Ford to all my family and friends. More
My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and helpful, and the job was done in a reasonable amount of time. I was very pleased with the service. More
I was updated on my car status everyday which was very professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on di professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on diagnosis . More
Negative Coustmer Service,They say one thing. But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contr But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contract. More