AutoNation Ford Gulf Freeway - Service Center

Excellent service. There are always looking for our satisfaction. Very friendly and excellent communication fully recommended satisfaction. Very friendly and excellent communication fully recommended More

Ruby was very nice and professional, she explained everything to me made and sure that I understood the process. When called to pick up my vehicle she once again explained what they found and what was everything to me made and sure that I understood the process. When called to pick up my vehicle she once again explained what they found and what was done. I truly appreciated her professionalism. More

The service department was awesome the specialist that helped me really knew what she was talking about I really explained everything to me really good customer service helped me really knew what she was talking about I really explained everything to me really good customer service More

Every time I come to the service department for an oil change, I typically never have an appointment because it's a last minute thing for me, but they always smile and take of me. change, I typically never have an appointment because it's a last minute thing for me, but they always smile and take of me. More

Dealership was ready for my vehicle when I arrived. Check-in was seamless and I was given an approximate time when the work would be completed. Check-in was seamless and I was given an approximate time when the work would be completed. More

9-11-21 Had my truck service. Said they check tire pressure but did not. pressure but did not. More

Although they were short-handed and I couldn't get information for a day or two, they correctly diagnosed the problem on my Ford Edge and it was ready ahead of the projected time. information for a day or two, they correctly diagnosed the problem on my Ford Edge and it was ready ahead of the projected time. More

They kept my car for seven hours changing the oil and did not do the 3 recalls that I told them about. Then I couldn’t pay with my Ford points because they didn’t use Ford parts that are required to use Ford not do the 3 recalls that I told them about. Then I couldn’t pay with my Ford points because they didn’t use Ford parts that are required to use Ford points. WHY wouldn’t they use Ford parts anyway - at a Ford dealership!! More

Great people to speak with and the person I dealt with was great, she was very informative about what I needed done to the truck was great, she was very informative about what I needed done to the truck More

The issue happens too many times. Then they took a long The issue happens too many times. Then they took a long time to find out. No Loaner Vehicle when they keep my vehicle more than a week. Never call The issue happens too many times. Then they took a long time to find out. No Loaner Vehicle when they keep my vehicle more than a week. Never call, never ask when you want to know the result. Only come to see them whenever you want to know. Very Headache when Service at this dealer More