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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
467 Reviews

467 Reviews of AutoNation Ford Gulf Freeway - Service Center

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August 07, 2023

My experience was great, went in for some basic maintenance and expected a long wait but the crew was able to get me back on the road in no time at all. My service rep Angelina took good care of me More

by nickmc14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
Aug 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. If you ever need help, just give us a call. Happy motoring!

August 07, 2023

I just needed a diagnosis on my vehicle. And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took th More

by Jazz3j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Aug 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

I have been very pleased with this dealership's service. Alfonso Alvarez is very knowledgeable and helpful. More

by Annette Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Aug 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 03, 2023

Good service and very kind staff. Only issue I had was it took almost two hours for an oil change. More

by Ianc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Aug 03, 2023 -

Ianc responded

Be back soon

July 29, 2023

Truck was fix fast and on time the assistant on the desk was able to help me with the process More

by Franciscolara47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina dong
Aug 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Amazing service quick honest reliable. Amazing service team alfonso was great helpful and knowledgeable. Marcus the service director was amazing also . I would give it 10-10 More

by Fastlinktowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus manager, and Alfanso
Jul 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

The person who helped me was Alex. He was very patient with me and kept me in the loop about my car in a professional manner. The wait was kind of long but worth it. I have a free oil More

by Nevaeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nevaeh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Dropped off vehicle the turn around was quick but was un reachable at times bur over all it was good More

by Sutton110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
Jul 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2023

Very satisfied with my service at AutoNation Gulf Freeway. I will be coming back when needed. More

by Kelly201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Jul 24, 2023 -

AutoNation Ford Gulf Freeway responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Customer service great with smile I’m a handycap person and I was so happy I was serve as any other person without seen my personal problem good job. More

by Araceli Deleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service team
Jul 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Araceli, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

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