AutoNation Ford Gulf Freeway - Service Center

I personally want to thank Mark Neal, my Service Advisor. He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done in a timely and professional manner, and they even washed my truck after the service was complete. I will always recommend AutoNation Ford to all my family and friends. More

The repairs on my truck were done in a timely and professional manner. The service agent kept me informed throughout the process. professional manner. The service agent kept me informed throughout the process. More

went for recall on truck angelina was very helpful and kept me updated on service and kept me updated on service More

I'm satisfied with the service I and my car received. I was treated fairly and given an honest assessment of my car's service needs. I was treated fairly and given an honest assessment of my car's service needs. More

Negative Coustmer Service,They say one thing. But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contr But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contract. More

AutoNation was ready for me. The service advisor was really great and checked me in promptly. The service was fairly fast and had be back on the road . Thanks The service advisor was really great and checked me in promptly. The service was fairly fast and had be back on the road . Thanks More

My experience was great, went in for some basic maintenance and expected a long wait but the crew was able to get me back on the road in no time at all. My service rep Angelina took good care of me maintenance and expected a long wait but the crew was able to get me back on the road in no time at all. My service rep Angelina took good care of me and kept me informed about upcoming maintenance I may need as well as any specials they had going for what I needed. All in all it was a great experience as always. More

I just needed a diagnosis on my vehicle. And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took th And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took them 6 days to fix it. Kinda threw my plans into disarray. But they reimbursed me for one of my uber trips so no big deal. More

I have been very pleased with this dealership's service. Alfonso Alvarez is very knowledgeable and helpful. Alfonso Alvarez is very knowledgeable and helpful. More

Good service and very kind staff. Only issue I had was it took almost two hours for an oil change. Only issue I had was it took almost two hours for an oil change. More