AutoNation Ford Gulf Freeway - Service Center
Houston, TX
469 Reviews of AutoNation Ford Gulf Freeway - Service Center
Customer service great with smile I’m a handycap person and I was so happy I was serve as any other person without seen my personal problem good job. and I was so happy I was serve as any other person without seen my personal problem good job. More
My service advisor was Mark Neal he made my experience at Ford great. Being a widow it's important to me that he was an honest man and kept me updated on all my Ford Fusion repairs and explained all the cost Ford great. Being a widow it's important to me that he was an honest man and kept me updated on all my Ford Fusion repairs and explained all the costs. I highly recommend him if you want an awesome experience at Auto Nation Ford Gulf Freeway. He always returns phone calls and text. Mark is always in a good mood early in the morning so make sure when you walk thru the automatic glass doors he sits at the first desk to your left. I promise you will not be disappointed with all his knowledge and hard work!! Also, the Shuttle is terrific! More
The service person that took care of me. ( Sorry can’t remember his name) was really helpful. I was in and out in less than 30 minutes. ( Sorry can’t remember his name) was really helpful. I was in and out in less than 30 minutes. More
Had my car brought in for a warranty related tire replacement. Jose communicated with the insurance company on my behalf to negotiate the replacement of two of my tires. By the end of the day, my two replacement. Jose communicated with the insurance company on my behalf to negotiate the replacement of two of my tires. By the end of the day, my two front tires were replaced and I was on the road again! Very pleased with how well everything went! More
Took my car Monday and they didn’t take long to give it back to me !got it the following Monday ! Happy with the customer service! They kept me in the loop with all the updates back to me !got it the following Monday ! Happy with the customer service! They kept me in the loop with all the updates More