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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
469 Reviews

469 Reviews of AutoNation Ford Gulf Freeway - Service Center

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July 03, 2023

Best service dept in Houston. My vehicle was at another Houston Ford dealership and was in line for WEEKS to be diagnosed. I had it towed to AutNation Ford and Mikayla had my vehi More

by OK_USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
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Jul 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2023

Service advisors Jose and Peachy were very professional and worked with me to help determine the issue with my truck. More

by BNJNB187
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose and Peachy
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Jul 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 29, 2023

Wayne was very friendly and I appreciate that he communicated about what was being done to my truck. More

by Jesica
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jul 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Jesica, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 27, 2023

I took my f150 for mantinance service and I asked for oíl change and tire rotation, They didnt do the rotation apparently becouse they could not find the wheel lock, the problem was that they did not call to More

by vhoi_86
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Jun 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2089. We would appreciate the chance to turn your experience around.

June 26, 2023

This location has great customer service, it was very clean and everyone was helpful and the service was fast. More

by Kauaif7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I always have an Excellent experience when I visit this Dealership, whether it’s for Service or Sales!! The Staff is very Professional, Courteous and Knowledgeable of all things Ford. More

by jboogie1289
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alfonso in Service, Wayne Lominac in Service.
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Jun 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Great service ask if I needed help when I walk inside Thank-you again thanks More

by Robert.trevino48
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne lominac
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Jun 26, 2023 -

AutoNation Ford Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 19, 2023

Service was fast good and easy good job . Wayne was my helper will recommended to family More

by maryannjane2017
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Jun 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2023

Angelina was professional and prompt with letting me know progress and time of completion. Excellent service! More

by dm287465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
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Jun 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 16, 2023

The service is always good. The technicians give a good explanation of what my vehicle needs. More

by a.delacruz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
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Jun 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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