Back

AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
469 Reviews

469 Reviews of AutoNation Ford Gulf Freeway - Service Center

Sort by
June 14, 2023

Mark was friendly and professional. He took the time to talk to me about my car and made sure my needs were met. He let me know when my car was ready in a timely manner. I hope he can h More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Julie, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 20, 2023 -

Julie responded

I look forward to it!

June 12, 2023

I took my truck for oil, tire, and recall service. Great customer service. Alex did an excellent job and I will recommend this dealer. More

by tetesprinting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

June 12, 2023

The rep Angelina was very cordial and knowledgeable of her job. I will share with others regarding my excellent experience. More

by pauline_fields
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Jun 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Siempre dan muy buen servicio Cuando llevo mi camioneta. Siempre muy amables y atentos. Gracias More

by Maldonado_f12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 13, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, gracias por su crítica positiva. Estamos contentos de haber sido de utilidad para usted. No dudes en llamarnos si alguna vez necesitas algo. ¡Tenga cuidado en la carretera!

June 09, 2023

Took my truck for an oil change. Customer service was great. Bilingual rep, which is an A+. More

by montemayor.maria77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Jun 13, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Mark in service is always willing to help take care of your needs, they have always treated me very well and kept me up on what is going on with my vehicle. More

by dcino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
Jun 12, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

I took my vehicle in for an oil change and tire rotation as well as an inspection. My vehicle failed inspection and needed to have some software resets and such. My service advisor Alex and the service depa More

by atomx71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Jun 12, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

great service from mark neal in service dept, i be going back , very nice employes More

by tamw5248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark neal
Jun 12, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

Excellent experience this time! Sales and Service both have improved a lot! I have my hope up! More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 12, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Excellent and quick service. Wayne Lominac in the Service department was great to work with. More

by Laptop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Jun 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

...
8
...