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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
469 Reviews

469 Reviews of AutoNation Ford Gulf Freeway - Service Center

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May 31, 2023

This is my favorite location and Mikayla is the best advisor. I don't have to worry about updates since she keeps me posted on diag, progress, and most important...pricing if not warranty. More

by OK_USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jun 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 26, 2023

The AutoNation Ford Service Dept is THE BEST Service Dept for the maintenance servicing and/or repairs for my 2013 Ford F-150 Truck! My Service Advisor, Mikayla Madrid, is friendly, knowledgeable, efficient, More

by patyspugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
May 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 25, 2023

A pleasure working with Mikayla, the service received was good, but the service technician apparently spilled some oil. Oil on side of engine and oil spots on driveway, not a deal breaker, but could have don More

by bburton55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
May 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 25, 2023

Alex was good He did everything possible in his Hand. Oil Change went smooth, Tune up & alignment. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Sam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

I find this dealership to be very helpful, my service advisor was very efficient and kept my well informed everyone there is great More

by Jakee7980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
May 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 22, 2023

So far I've had nothing g but good experiences here. I originally bought my car here a few years ago and just had it serviced. Angelina worked woth the service team to ensure my baby and I got my car ba More

by jaclyn.luhning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 18, 2023

Made an appointment and got work done on time and work was done correctly. When I picked up the car, everything was done correctly. More

by PRENTICEDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I am very pleased with the service I have recipes from Auto Nation Ford . The service department has been the the absolute best I had Thanks to Angelina on my last oil change and service I was in and ou More

by Jculberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 17, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Very nice place to hang out while waiting for service. Coffee is, of course, very critical while reading, watching the TV, or browsing around the new cars. Everyone is super friendly. More

by kenmarlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F.
May 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 08, 2023

From start to finish we had great customer service. Our advisor always kept us up to date about our vehicle and brought to our attention on other maintenance services that were due. More

by dgsosa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
May 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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