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AutoNation Ford Katy
Katy, TX
2,036 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,036 reviews
November 04, 2025
Andrew Mastari helped me tremendously in my selection of a new F150. I appreciate his efforts. I hope to buy from AutoNation Ford Katy on the future. a new F150. I appreciate his efforts. I hope to buy from AutoNation Ford Katy on the future. More
by troykelley30
Employees Worked With
Andrew Mastari
November 01, 2025
Esteban had the two cars that I wanted to test drive, ready for me when I arrived. He was professional and kind. Ryan and Carlos handled the financing very fairly and made my experience smooth. I am ext ready for me when I arrived. He was professional and kind. Ryan and Carlos handled the financing very fairly and made my experience smooth. I am extremely happy with the experience and my new car. More
by lindsey
Employees Worked With
Esteban, Ryan, Carlos
November 01, 2025
I leased a Ford Mustang Mach-E from Autonation Ford earlier this month and did not receive what was promised at signing. During the sales process, I was clearly told that the home charger and instal earlier this month and did not receive what was promised at signing. During the sales process, I was clearly told that the home charger and installation were included as part of the agreed lease price, covered by a related rebate. My Ford Credit lease is now fully funded, so the deal is complete — but the dealership has refused to honor that part of the agreement. I’ve reached out multiple times and even contacted the New Vehicle Director, but I still haven’t received a clear response. I’ve tried to handle this privately and reasonably; I simply want the dealership to honor what was represented when I signed. More
by Josh Cerame
Employees Worked With
Christian
October 26, 2025
Worst dealership to buy a car from, they will seek you the car and never own up to fixing anything at their service department. They sold me a brand new truck with a bad set of tires and refuse to replace the car and never own up to fixing anything at their service department. They sold me a brand new truck with a bad set of tires and refuse to replace them. Very unprofessional rude. Customer service is beyond terrible. More
by KS19
Employees Worked With
Giovanni
October 19, 2025
Have multiple new car perches from this location, nice and friendly over here. Andrew Mastari had me up to date with my ranger raptor order. Ask for Andrew when visiting if you would like a chill and funn and friendly over here. Andrew Mastari had me up to date with my ranger raptor order. Ask for Andrew when visiting if you would like a chill and funny visit. More
by xzavier wade
Employees Worked With
Andrew Mastari
October 17, 2025
Every time I have been there, they were super fast, very professional, and it’s the only place I will ever go. There’s no one around like them. professional, and it’s the only place I will ever go. There’s no one around like them. More
by jaredheaton
Employees Worked With
Randall
October 16, 2025
Appreciate the knowledge and support of our sales person. Was helpful but not pushy. Was disappointed that it took nearly 90 minutes to find the used vehicle I was interested in. Had been transferred to a Was helpful but not pushy. Was disappointed that it took nearly 90 minutes to find the used vehicle I was interested in. Had been transferred to another location but seemed like a long time to figure it out. More
by linda.malsbary
Employees Worked With
Vyncent
