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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

April 29, 2025

I needed a spare key made same day, Steven was very helpful, professional and friendly. They had me in and out in less than 30 mins and explained everything. I am definitely going back for other needs. More

by IW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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April 27, 2025

I had a god experience during my recent visit. It was to check my F-150 current status for routine maintenance. I waited there for about 30 minutes and the job was done smoothly. The dealer was fr More

by yshen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the name
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Apr 29, 2025 -

AutoNation Ford Katy responded

Hi Yshen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2025

We had a wonderful sales man. Omar was great. He took the time to show us as many vehicles as we wanted. When I finally chose one he explained all the new features to me. I w More

by Raymondcathie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Apr 29, 2025 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you ever need help, just give us a call. Happy motoring!

April 25, 2025

We purchased a new car in Sept of 2024 from Omar. Shortly after purchase we had a flat and realized there was no Jack in the car. Have been trying to get the jack that mfg confirmed should have b More

by Annstrang01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
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Apr 28, 2025 -

AutoNation Ford Katy responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Katy. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

April 24, 2025

Easy to deal with when trying to look at vehicle and when making a deal. More

by anm281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider
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Apr 28, 2025 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

Bought 3 cars here, ordered two of them, never been unhappy with the service. Roman has done a great job on all the sales. More

by johnrussell787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
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Apr 24, 2025 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2025

The dealership resolve my issue with my F 150 truck and was satisficed with the repairs.. More

by Michael 5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall ( Service Department )
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Apr 23, 2025 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2025

Purchasing my new Bronco was made very easy by my salesperson, Grace Ingrande. She was very knowledgeable about the vehicle. More

by Peggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace, Ryan, Jaime
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Apr 22, 2025 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2025

Received a promotion in the mail regarding "Spring Service Health for Your Vehicle" Since we already had other work scheduled, I contacted our service manager and he was aware of the promotion (which More

by jhakala60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
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Apr 19, 2025 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

April 14, 2025

they were happy to help where others werent and treated me like family and that means alot More

by Dan t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
enns and eugene
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Apr 15, 2025 -

AutoNation Ford Katy responded

Hi Dan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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