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AutoNation Ford Katy

Katy, TX

4.5
2,022 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,022 reviews

September 21, 2025

David listened to my concerns and made sure the work on my truck was done correctly. More

by awall1754
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Corvin
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2025

Mr. Balogun was understanding throughout the entire process. I shopped the trucks online and found what I wanted. I checked the online price and was very happy. I got a call from Mr. Balogun, set up More

by pspeich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibraham Balogun
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 18, 2025

Michael was great and always responding to my messages giving updates. We wish we got a loaner sooner, but we eventually did so that was great. More

by Apam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 21, 2025 -

AutoNation Ford Katy responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2025

Truett set up the appointment and made sure I completely satisfied with the service. Andrew is a great Mobile technician and very thorough. Would recommend Autonation mobil service for sure! More

by Dan M.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Truett (Service advisor) and Andrew (Mobil Technician)
Sep 21, 2025 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2025

I would not recommend this Ford dealership! ! I brought my truck in for repairs, and the whole process was extremely frustrating. They took 8 days start working. I felt completely overcharged f More

by mekoriesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 305-8949 when you have a chance. Thank you, and we look forward to hearing from you.

September 16, 2025

Fast and Easy Transaction. In and out within 2 hours. Anyone that ever bought a car before would know that's fast. Alicia was easy to work with and straightforward. Would r More

by MRPAK425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 15, 2025

Service appointment at 7am -got there at 6:45am. Did not get truck until 12:15 pm. There must be a lot of brother in lawing going that was more important than my vehicle. All that was done was two r More

by lfkuntschik
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
felipe
Sep 16, 2025 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

September 03, 2025

Great place to buy a vehicle. Easy and pain free! Would definitely recommend for new or used car. More

by Shakethehaters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Comlan
Sep 04, 2025 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 02, 2025

I was not impressed with the service department. Robert communication skills could be improved. You guys kept my car for two weeks and couldn't fix it. I kept inquiring about a loaner and kept getti More

by debbie-drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Longoria
Sep 04, 2025 -

AutoNation Ford Katy responded

Hi Debbie, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

August 26, 2025

The customer service is excellent and Derik form the sales team and his manager are very professionals, liked my visit there More

by layth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 27, 2025 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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