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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.4
2,123 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,123 reviews

June 13, 2026

Lots of extras added that were not listed on the online price, things I did not want or need. Lack of support after new vehicle purchase More

by Just another buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
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Jun 16, 2026 -

AutoNation Ford Katy responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

June 09, 2026

Spotless facility with an outstanding group of employees! Ryan Bernard was efficient and fair and I will be happy to refer customers! More

by roxpop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bernard
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Jun 10, 2026 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

June 03, 2026

Best service department I ever experience compared to other dealerships. This is the reason why I only go to them. Friendly service and will go the extra mile to take care of you. More

by Jason G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 05, 2026 -

AutoNation Ford Katy responded

Hello Jason, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2026

Techs and assistants were good. Truck runs good. But Truck is always returned super dirty. $50 cost to clean, that’s how dirty it was. White sand all over, inside and out. Third tim More

by Mercury50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jun 04, 2026 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 01, 2026

The sales team was great in finding us a car quickly. They made the process quick and easy. The only suggestion On the financial side is to focus on reducing the fees tacked on after the sale. More

by Drhgon01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gunner Anderson,
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Jun 04, 2026 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2026

Chris Richmond and management team were responsive and came through with what I was looking for. Overall excellent experience! More

by ANNDAVIDG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Richmond, his manager and finance rep.
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May 21, 2026 -

AutoNation Ford Katy responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 18, 2026

Our sales associate Allen, was so good. He was not pushy and truly has our best interests at heart. We truly appreciate him. More

by jillusaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
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May 20, 2026 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2026

Very impressed with service dept. Brought our 2025 Explorer in for 15K service. Gro handled all with efficiency and is a credit to this dealership. Highly recommend this service dept. More

by ronsboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo
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May 14, 2026 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

May 06, 2026

Ford Katy. ....... had an awesome experience with the sales person Alicia and the dealership. Will be returning!! More

by bljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia
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May 14, 2026 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 02, 2026

Randy Linney, my long time Service Advisor completed my 60,000 mile service and discussed all of the issues addressed. Again, the service was timely and completed as scheduled. Scheduling on line has been More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Linney
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