AutoNation Ford Katy

They sent me an invitation for a free multipoint inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. inspection which I combined with an oil change a battery replacement. Staff were very friendly - which is important to me - as well as professional. Work was completed in a fraction of the initial time estimate. They always send a text with a link to a video showing the technician at work. More

Great service, process was very quick and easy. Friendly staff. Will definitely recommend to friends and family Friendly staff. Will definitely recommend to friends and family More

Great value and customer service from the time o Wales in the door until I left with the new truck. the door until I left with the new truck. More

Tuve una excelente experiencia en AutoNation. Todo el proceso fue profesional, transparente y muy organizado. El personal fue amable, respondió todas mis preguntas con paciencia y me ayudó a enco Todo el proceso fue profesional, transparente y muy organizado. El personal fue amable, respondió todas mis preguntas con paciencia y me ayudó a encontrar el vehículo adecuado sin presionarme. Me hicieron sentir valorada como cliente y definitivamente recomendaría AutoNation a familiares y amigos. More

great selection of vehicles and great pricing. Made me feel like I am getting good value for my money. Made me feel like I am getting good value for my money. More

Service was great. I made an appointment with Elena who greet me upon arrival. Elena was with another customer and ask Alicia to assist me until she was available. A I made an appointment with Elena who greet me upon arrival. Elena was with another customer and ask Alicia to assist me until she was available. Alicia listen, gave options and was very patient. I finally made a decision to purchase on a 2026 Bronco outer banks which I loved. Elena finish up the final part of the sale with making sure my Bronco was cleaned, had a full tank of gas and demonstrated features of the vehicle. Alicia and Elena were awesome! Thanks for a great experience Auto Nation of Katy! More

My review is based on my recent experience on my truck’s first maintenance at the dealership. The appointment process was great. I was contacted via text. Appointment date and time was scheduled. Upon a first maintenance at the dealership. The appointment process was great. I was contacted via text. Appointment date and time was scheduled. Upon arrival I was greeted and escorted to a Service Technician. Filipe was the gentleman who took care of me. He was positive, friendly and professional. My time at the dealership was much shorter than I expected and was grateful for the whole experience. More

Danny was great. He was helpful and I found the perfect vehicle. This location does great deals! He was helpful and I found the perfect vehicle. This location does great deals! More

Diego Sanchez was helpful, knowledgeable, patient, and made the dealership experience easy, smooth, and stress free. made the dealership experience easy, smooth, and stress free. More

Besides from the vast selection of trucks they have available, the sales team (especially Rob Gonzalez) were great to work with. Looking forward to my next purchase with them! available, the sales team (especially Rob Gonzalez) were great to work with. Looking forward to my next purchase with them! More