Back

AutoNation Ford Katy

Katy, TX

4.5
1,987 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,987 reviews

March 16, 2022

I have different make vehicles and I am happy about the service ever time. Mr. Eric was very professional and knowledgeable even if I didn't bring a ford. More

by zero2hero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Service with Autonation Ford Katy was excellent! Carl was the person who took care of making this visit great. He made sure to look up past services to get my car running smoothly and efficiently. More

by ivemen98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl D. Larenti
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

They told me how long it will take to fix my car they got it done by that time. The communication was really great. Will definitely come back if I need too More

by dylanochoa219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 16, 2022

great service with Autonation - Katy. they got my vehicle turned around quickly and ready for a long road trip giving me peace of mind. Mike in servise was very helpful and a pleasure to More

by shaun.carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2022

Always an excellent experience taking my car in for service here. The process is very organized and the cost was lower than I expected. My service advisor, Jonathan R., gave me frequent updates on the More

by Joanne Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
March 14, 2022

The experience I received was phenomenal! After finding the vehicle I desired they put 100% effort in making sure I was knowledgeable and comfortable in understanding my purchase and also acc More

by thomeshiacollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham/Jason
March 13, 2022

Fantastic dealership! Great management! Awesome Sales Representative! All around great experience! GREAT PRICE AMAZING TRUCK! More

by Bkmcguffin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Sonny
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Mar 13, 2022 -

Bkmcguffin23 responded

I’ll be back in two to three years to upgrade, thank y’all again!

March 12, 2022

My visit was good and my service rep was very nice the five days my car was there kept me informed. My only disappointment was that they didn’t put all the molding back on my car where it belonged. It wa More

by Marie Majors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi Marie. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

I've been doing business with these guys for over 15 years. Have always been completely satisfied with their service. Always has been top of the line, treated with respect and honesty. Its hard to find More

by Garyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 11, 2022

Very professional dealership. Great customer service that gave a good explanation of amount of time it would take to complete the job. I was called and explained some recommenda More

by Shirley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi Shirley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
134
...