AutoNation Ford Katy

We had a wonderful sales man. Omar was great. He took the time to show us as many vehicles as we wanted. When I finally chose one he explained all the new features to me. I w Omar was great. He took the time to show us as many vehicles as we wanted. When I finally chose one he explained all the new features to me. I will definitely highly recommend him to friends and family. More

We purchased a new car in Sept of 2024 from Omar. Shortly after purchase we had a flat and realized there was no Jack in the car. Have been trying to get the jack that mfg confirmed should have b Shortly after purchase we had a flat and realized there was no Jack in the car. Have been trying to get the jack that mfg confirmed should have been in the car at time of purchase and received NO help or even so much as a return phone call from anyone! After reading online reviews, this seems to be standard operating procedure at this dealership! Would definitely advise anyone looking for a car……GO SOMEWHERE ELSE!!!!! More

Easy to deal with when trying to look at vehicle and when making a deal. making a deal. More

Bought 3 cars here, ordered two of them, never been unhappy with the service. Roman has done a great job on all the sales. unhappy with the service. Roman has done a great job on all the sales. More

The dealership resolve my issue with my F 150 truck and was satisficed with the repairs.. was satisficed with the repairs.. More

Purchasing my new Bronco was made very easy by my salesperson, Grace Ingrande. She was very knowledgeable about the vehicle. salesperson, Grace Ingrande. She was very knowledgeable about the vehicle. More

Received a promotion in the mail regarding "Spring Service Health for Your Vehicle" Since we already had other work scheduled, I contacted our service manager and he was aware of the promotion (which Service Health for Your Vehicle" Since we already had other work scheduled, I contacted our service manager and he was aware of the promotion (which included a $15 gift card). I called the phone number listed and was told to expect the gift card at the dealership. It wasn't there and no one knew anything about a "winning ticket" display with a $2,500 cash prize. Very disappointing. More

they were happy to help where others werent and treated me like family and that means alot me like family and that means alot More

The dealership is relatively decent. However, John N was more interested in selling me something for his commission than what I was interested in. Wasn’t very helpful with any informatio However, John N was more interested in selling me something for his commission than what I was interested in. Wasn’t very helpful with any information on the vehicles I came to look at, just wanted to sell me something more expensive and based off of looks. Didn’t even want to put the numbers on paper for me. Not sure if he thought I was young and dumb, but it was a terrible, overly aggressive experience. Even sent his manager Steven over to try to push further. Dealership has good stock just be mindful of who is helping you purchase your vehicle! More

the purchase was a breeze, everyone was helpful and courteous. huge selection of vehicles on the lot. courteous. huge selection of vehicles on the lot. More