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AutoNation Ford Katy
Katy, TX
2,175 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,175 reviews
December 20, 2021
This dealership location does a great job servicing my car and providing excellent customer communication. car and providing excellent customer communication. More
by ddennis2008
Employees Worked With
David (Michael) was the service manger I worked with and he did a great job keeping me informed and sent the shuttle back to my house to pick me up when my cat was ready
December 19, 2021
Service rep. Armando did a great job. I called other dealers to look at my transmission and was told I’d have to wait weeks to get in line to evaluate the problem. I had my truck towed to Katy Ford. Ar dealers to look at my transmission and was told I’d have to wait weeks to get in line to evaluate the problem. I had my truck towed to Katy Ford. Armando diagnosed the problem, he told me the part was difficult to find due to supply cashing issue. He was honest and upfront. Some how he got the part earlier than expected and they installed it that day. Thanks to them I didn’t have to rent a car for another week. The have my business now. I live in midtown and plan to drive to Katy for any future repairs More
by jefferyblume
Employees Worked With
Armando
December 17, 2021
Mr. Richard Baxley went on extra mile to help me. He delivered my new Transit van to my driveway because I cannot drive it myself before its modification for wheelchair. He came back and forth many tim delivered my new Transit van to my driveway because I cannot drive it myself before its modification for wheelchair. He came back and forth many times between my home and his office to get the purchase done. I deeply appreciate his assistance. More
by mathematicsmusic
Employees Worked With
Richard Baxley
December 15, 2021
Great service. I waited while my car got an alignment. I was set to get an oil change but supply chain issues on the filter caused us to have to delay that element. The alignment has greatly help the handli was set to get an oil change but supply chain issues on the filter caused us to have to delay that element. The alignment has greatly help the handling and the car feels like its old self (a Shelby GT350). Most of all, the service rep was terrific, a real car guy. We had a good time just chatting about cars. More
by bkotch
Employees Worked With
Mark Schick (service rep)
December 14, 2021
Very nice staff, and the process was fast and easy. Only issue is the car we purchased was not ready but that was my husband and I fault. Also a week and still have not received the vehicle. No fault to the issue is the car we purchased was not ready but that was my husband and I fault. Also a week and still have not received the vehicle. No fault to the salesman he is very nice and doing his best to get us the vehicle without any issues. Outside vendor that does muffler work is slowing up the process. More
by wilsonebony21
Employees Worked With
Issac Salazar
