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AutoNation Ford Katy
Katy, TX
2,013 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,013 reviews
August 25, 2021
Our salesman Issac was awesome. He did an amazing job of making sure we got the best deal wether it was with out bank or financing with FORD. Also the finance manager Al was awesome as well. He made sure we making sure we got the best deal wether it was with out bank or financing with FORD. Also the finance manager Al was awesome as well. He made sure we were well taken care of. Overall the experience was very good and we are very satisfied. More
by Rashaadtariq
Employees Worked With
Issac, Al
August 23, 2021
The reservation and check in process was excellent. The text system was convenient, but the actual “it’s done” notice was vague. The problem was addressed with no up-sell nonsense, and seems to be resolve text system was convenient, but the actual “it’s done” notice was vague. The problem was addressed with no up-sell nonsense, and seems to be resolved. The truck was washed and very clean, which was a nice surprise. Probably the best dealer repair experience I have had. I just wish the actual mechanic would have talked to me about the issue because I am curious about why this problem happened and if it will happen again. More
by DaveB
Employees Worked With
Can’t remember
August 23, 2021
Large, plenty of people to help us, clean. Had a nice Bronco on the lot. Did not understand why our license plates were sent to the dealer and not our home Bronco on the lot. Did not understand why our license plates were sent to the dealer and not our home More
by Eric
Employees Worked With
Ryan and 3 others don't remember names
August 22, 2021
My experience was excellent at this Ford dealership. Kam was my service rep and he was professional and kept me iinformed while my truck was in for repairs. I'm happy with the results. was my service rep and he was professional and kept me iinformed while my truck was in for repairs. I'm happy with the results. More
by Cravenjim101
Employees Worked With
Kamran
August 20, 2021
Good treatment, willingness to show different vehicles without discriminating the economic capacity of the client. They were always respectful. I have always bought at Autonation, due to the kind and res without discriminating the economic capacity of the client. They were always respectful. I have always bought at Autonation, due to the kind and respectful treatment. My sales Roman Grigorchuk was always with the best of attitudes to show us and clarify doubts about our new vehicle. I high recommend Ronan in your next Ford purchase. More
by Leninffer Salas
Employees Worked With
Roman Grigorchuk
August 20, 2021
Great customer experience compared to other Ford dealerships. Only down point was the length of time to get all sales process complete (almost 4 hours). dealerships. Only down point was the length of time to get all sales process complete (almost 4 hours). More
by rdc
Employees Worked With
Sam
August 18, 2021
Roman Grigorchuk was a pleasant surprise for sure. Very nice, knowledgeable on what he was selling and just made the buying experience very tolerable.. Thanks for all you did and I will recommend others I nice, knowledgeable on what he was selling and just made the buying experience very tolerable.. Thanks for all you did and I will recommend others I know to ask for assistance. More
by marchelc
Employees Worked With
Roman Grigorchuk
