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AutoNation Ford Katy
Katy, TX
2,013 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,013 reviews
August 12, 2021
Mark from the service department and Mr. Sanchez the supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. More
by rocionakayama
Employees Worked With
Mark, Mr. Sanchez
August 11, 2021
I had a recall on my car and not only was that fixed, but there was another recall that I was not aware of. I was notified about it, ot was also fixed at the Sam time. but there was another recall that I was not aware of. I was notified about it, ot was also fixed at the Sam time. More
by defani_smith
Employees Worked With
Antonio
August 09, 2021
I usually deal with Service Advisor Armando G. He is always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, I had the pleasure of dealing with Dustin. Again, very professional and was more than happy to listen and answer all of my questions and concerns. The whole service department (Technicians and Service Advisors) are very professional and take pride in their work. Keep it up! More
by smwesternairways
Employees Worked With
Armando G. Dustin.
August 08, 2021
Service advisor Harrington, Roderick one of the best advisors which I have met. He is very positive, patient and professional in his field. I will continue to come back for service and will recommend hi advisors which I have met. He is very positive, patient and professional in his field. I will continue to come back for service and will recommend him all my friends and family members. More
by Bolat Myrzashev
Employees Worked With
Harrington, Roderick
August 06, 2021
Service advisor David Pool’s attention and dedication are truly second to none. I have purchased 4 vehicles from this dealership and will continue to come back for service. truly second to none. I have purchased 4 vehicles from this dealership and will continue to come back for service. More
by Vdubpainter
Employees Worked With
David Pool
August 06, 2021
The service required was performed in a timely manner. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. More
by laly85
Employees Worked With
David Lewis
August 04, 2021
Manager Henry, Reached out to me to take care of the maintenance on my F-150. I really appreciate Mr. Henry commitment of his service! Thanks. maintenance on my F-150. I really appreciate Mr. Henry commitment of his service! Thanks. More
by esmeralda.cedillo
Employees Worked With
Mr. Henry , Mr. James
August 03, 2021
I have been going to this dealership for a decade. Have always received excellent service! I have alwlays been greeted prom.ptly and with a great attitude. always received excellent service! I have alwlays been greeted prom.ptly and with a great attitude. More
by BERRYC
Employees Worked With
Robert Longoria, Tom Magee, David, Lewis, and numerous others.
