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AutoNation Ford Katy

Katy, TX

4.4
2,053 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,053 reviews

September 03, 2021

Fixed a recall quickly. Added a leveling kit to my vehicle in a timely manner and performed an alignment. Changed the oil and rotated my tires, More

by Jaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Randy
Sep 07, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

my salesman Jeffrey Rodriguez was an awesome individual and very professional and caring for our needs to purchase 2021 F150 we're very happy with our pick More

by Ronnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeffrey rodriquez
Sep 05, 2021 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

Sep 05, 2021 -

Ronnie responded

Awesome job Autonation

September 01, 2021

Met at the dealership in a friendly and professional manner identified my visit and advised what service my vehicle required then proceeded to perform as stated More

by tesaunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terminal ID 13740143
Sep 01, 2021 -

tesaunde responded

Met at the dealership in a friendly and professional manner identified my visit and advised what service my vehicle required then proceeded to perform as stated

September 01, 2021

Great service from Rod Harrington. he was very understanding of what we needed. I have gone back to ask some more questions and he was very helpful. More

by linda.lowther03
Recommend Dealer
Yes
Employees Worked With
Rod Harrington
Sep 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

They are some great people. The gentleman who helped me Derek was wonderful. He really took care of me, and the finance guy was very sweet. More

by veillon.emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Good service and fast. Thanks for received and did the maintenance Maintenance for a f150 on time. Nice attention by all employees during the visit More

by Galottig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Sep 05, 2021 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 31, 2021

Jerry Simmons was great. Finance easy. . Only got 1 key fob needed 2. Is there a charge for 2nd key fob. Good job thanks all More

by maguilartaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2021

Great experience with Carl Robbins very helpful Great experience with Carl Robbins very helpful throughout the process. The finance department was a breeze and the whole process was very quick. Hig More

by Jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Robbins
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future. Have a great day.

August 31, 2021

It was a very smooth experience. I came on a busy Saturday and got everything done in a day. Cecil is very helpful throughout the process. Thanks for your help, Cecil! More

by Buyer J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2021

David Pool went above and beyond my expectations. He provided quick diagnosis of the issue my truck was having, communicated timely and clearly, and had my truck back to me in no time. I would highly re More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

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