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AutoNation Ford Katy

Katy, TX

4.5
2,013 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,013 reviews

August 03, 2021

Service guys were very friendly and got me in and out quick however, when my vehicle was returned, one of my charging cables is missing. More

by vdiaz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
Aug 18, 2021 -

AutoNation Ford Katy responded

Vdiaz, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2021

Great efficient service. Even recommended a few things I needed done. Tom Magee was AWESOME!! They had a hard time finding parts but he kept calling and letting me know the status!! Highly recommend! More

by erinb3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

Salesman knew his stuff. He made it a great experience. Will recommend him and dealership More

by Gwendolyn.hubbard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Saif
Aug 18, 2021 -

AutoNation Ford Katy responded

Gwendolyn, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

August 02, 2021

After Market sales has been excellent with very quick service to install products purchased. Were helpful to encourage that I could install some of the after market products and was a straight forward pr More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Drier
Aug 18, 2021 -

AutoNation Ford Katy responded

John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 18, 2021 -

John responded

Thanks for your friendly and professional service.

August 02, 2021

Stay 8 hours away and dropped the car off to get it fixed and after 2 weeks came to pick it up still has problems. More

by Darshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi Darshan, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

August 02, 2021

An Ford Katy has always been extremely responsive to my service needs and has made recalls and service easy and pain free. David at the service front desk made a point of ensuring that communication was More

by XLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

The folks at AutoNation Ford Katy have been a real joy to interact with! My salesman is James Mainer and he was super knowledgeable, communicative and friendly. Always with a smile, always accommodating. Rya More

by arch.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer, Ryan, Nic, Eugene.
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Every time that I need to take my Ford Explorer to Auto Nation for an oil change or any other needs for my vehicle, I know that my car is in perfect hands. The auto professionals that Auto Nations has are More

by sanmac1504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2021

Been going to this location for years and they have been very consistent with excellent service. This visit was a great experience as usual. Fast & Efficient. Thank you guys. More

by markg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schick
Aug 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Purchased a 2021 Explore!! Sales Person Oscar Leyva and Marcos Yanez made the whole process very easy as well as the finance rep that assisted us closing the deal. I will be spreading out word of my gre More

by fuentescp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Leyva Marcos Yanez
Aug 18, 2021 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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