AutoNation Ford Katy

I was very satisfy with the outcome of my new 2013 Mustang GT. When arrive at dealer to look and test drive vehicle, champion ford Katy treated me very well and love the people I talk too. Mustang GT. When arrive at dealer to look and test drive vehicle, champion ford Katy treated me very well and love the people I talk too. More

My husband and I bought a new Ford F150 FX2. This is my husband's first new vehicle. We live 45 minutes away from the dealership. Keep this in mind as to how many times I had to drive back and forth. Bef husband's first new vehicle. We live 45 minutes away from the dealership. Keep this in mind as to how many times I had to drive back and forth. Before driving it off the lot, we noticed a ding in each of the front doors. The passenger side door ding is down to the primer. Our sales guy said this happens all the time because of how close they park together. He assured us that we would make arrangements to fix it, no problem. 3 weeks later after my husband returns to Afghanistan, I call and set up a time for it to get fix. Our sales guy gives me another truck to drive while they fix the dents. Few days later,I get a call and I go to pick up the truck. Driver side door looks good but the passenger side door was touch up with silver paint. They kept the truck again to fix what they tried to cover up. Next day, they call and the truck is done. I go to pick up the truck and it looks good. I get home a few hours later and a friend noticed the edges of the paint chip. They painted the door but never sanded the paint chip. And with further inspection, there was dirt in the paint. When looking at the inside he also noticed gaps with the inside panel. They had taken the outside hardware and the inside panel off. Who ever did this gouged holes in the handle of the door. They did not line up the panel correctly and tightened the screw at the bottom so tight that the plastic turned white and was smashed. I immediately went back to the dealership and again left it there. The manager Joe never came to to talk to me but instead sent Jenna to take my complaint. Days later went to pick up the truck again. This time the paint chip is completely gone after the 3rd attempt, Finally. When I inspect the damage they fixed, they again had someone covered it up with plastic, it was horrible. What ever they did it was rubbing off when u touched it. When I checked the screws, the plastic still pierced and flat. But as I was looking I noticed some scraps under the door frame. They have scraped paint off. I could see metal. Again I had to leave it. As of right now my anxiety level is threw the roof. What else will they destroy on a brand new truck? I have tried to talk to the manger in sales. Mr.Colvin has not deemed it necessary to return my call. But has assured me thru others that it will be fixed. I was told if I want it fixed they have to do it. The body shop has zero standards and communication skills. Terrible work. And the sales manager is the same. They do not care once you make the purchase. No integrity at all. There is more I could have added to make them look bad. But you get the idea. This was suppose to be a great experience but has truly turned into a horrible nightmare. I will NEVER recommend anyone ever to go there. More

I needed either a CPO or a new vehicle ASAP as my 14 year old car was slowly dying on me and costing a fortune to keep going. I knew I had some credit issues that might be hard to overcome but John worked w old car was slowly dying on me and costing a fortune to keep going. I knew I had some credit issues that might be hard to overcome but John worked with me to get the car I really wanted at a price I could afford. The experience was one of the easiest I have ever experienced when buying a car. I would recommend this dealership and/or John Knight to anyone looking to buy a Ford. I'm giving them the highest rating as that reflects the kind of experience I had from beginning to end. More

Going to make this a short one...best car shopping experience I've ever had. Professional, friendly and fast. I could receomend Champion, and specifically Edward and Ryan any more. experience I've ever had. Professional, friendly and fast. I could receomend Champion, and specifically Edward and Ryan any more. More

JD Was very friendly and took the time to make us feel comfortable and up to date on what was happing with our new car purchase. I contacted the Dealership four days prior to driving down to Katy. JD to comfortable and up to date on what was happing with our new car purchase. I contacted the Dealership four days prior to driving down to Katy. JD took the time to send us lots of information on what was available and pricing. JD is definitely a huge asset to the Champion Team… Thanks for making the buying experience a good one. We will be back to Champion in the near future for another car purchase. More

i have recently had very bad experiences at other dealers. i did research online for several dealers around Houston and this salesman was the ONLY one that was willing to honor the online price of a dealers. i did research online for several dealers around Houston and this salesman was the ONLY one that was willing to honor the online price of a vehicle. The truck I was looking for had already been sold but Javier found another just like it but new not used and even matched the price. I am very happy in my new truck and liked the experience so much that later that day my dad also bought a new vehicle from Javier. More

Javier and the rest of folks at Champion Ford made purchasing my new vehicle a pleasant experience. They gave me a fair offer on my trade in and a low interest rate. I would buy from this dealership a purchasing my new vehicle a pleasant experience. They gave me a fair offer on my trade in and a low interest rate. I would buy from this dealership again. More

Nothing but a great experience with Roy and Champion Ford. Roy is clearly the best at what he does. He made what could have been a exasperating experience a piece of cake. He found what I was looking Ford. Roy is clearly the best at what he does. He made what could have been a exasperating experience a piece of cake. He found what I was looking for and the price was right. Totally a great experience! I financed through them and again a fast and easy process with their finance guy who was also great to work with. You bet I will refer anyone I know who is looking for a new or used auto to these guys! Thanks Roy and the folks at Champion! Chris More

Dropped in look at F150 and Expedition. Sales rep (Ryan Davis) met me at the door. Did a great job showing me what I wanted to see. Communication after the first visit was great (both phone and email) an Davis) met me at the door. Did a great job showing me what I wanted to see. Communication after the first visit was great (both phone and email) and he did a good job helping me close the deal (this was a fleet purchase through my company). Followup was good and I got exactly what I wanted for a great price. Can't ask for much more than that! More

Was treated very well by Edward. Very attentive cared about our comfort and was fanatical about getting us the best deal possible. These are the reasons we have bought 3 cars in the last year. Dealership about our comfort and was fanatical about getting us the best deal possible. These are the reasons we have bought 3 cars in the last year. Dealership is top notch with lots of inventory at great prices. Bill Cloud More