AutoNation Ford Katy

Not overly pushy. Honest. Helpful. They know their stuff. Nick is the guy to go to. Honest. Helpful. They know their stuff. Nick is the guy to go to. More

I had been communicating with salesman Omar via phone and text for three full days about a specific Ford F-150 Lightning I was interested in purchasing. He assured me the truck was available, answered all my text for three full days about a specific Ford F-150 Lightning I was interested in purchasing. He assured me the truck was available, answered all my questions, and encouraged me to make an appointment to come in, view it, and potentially drive it home. I live in Pearland, so I drove 45 minutes each way to the dealership for the scheduled appointment. When I arrived, I was told the truck was not on the lot and hadn’t been for some time. No apology, no alternative solution offered upfront—just excuses. This felt like classic shady bait-and-switch tactics to get me in the door. It’s inexcusable to waste a customer’s time and money like this, especially after multiple confirmations. I won’t be returning or recommending this dealership to anyone. Buyers beware—verify everything independently before making the trip. More

My dealer representative was very helpful in establishing what I was looking for and working within my communicated budget. The show room was very clean and inviting. what I was looking for and working within my communicated budget. The show room was very clean and inviting. More

Best place to do business! Would highly recommend to any friend or family member no doubt! Would highly recommend to any friend or family member no doubt! More

The service was great, and the technician took care of everything. We requested and there were no issues at all.With all of the repairs. everything. We requested and there were no issues at all.With all of the repairs. More

Convenient and pleasant way to buy a new car. Fast, friendly and efficient. Highly recommend Fast, friendly and efficient. Highly recommend More

John did an amazing job of getting us through process. His commitment to helping us while we there and afterwords was worthy of commendation. His commitment to helping us while we there and afterwords was worthy of commendation. More

Andrew and the entire staff did a great job of realizing my needs, offering a fair price for both the purchase vehicle and the vehicle I traded in and ensuring the entire process went as smoothly as possibl my needs, offering a fair price for both the purchase vehicle and the vehicle I traded in and ensuring the entire process went as smoothly as possible. This is the fifth vehicle my wife and I have purchased from AutoNation Ford in Katy and we will definitely give them the opportunity when we are looking to purchase another vehicle. More

I've been a customer of AutoNation Ford Katy for many years, and continue to be very pleased with the level of customer service I receive from our long-time Service Advisor, Randy Linney. He is very know years, and continue to be very pleased with the level of customer service I receive from our long-time Service Advisor, Randy Linney. He is very knowledgeable and always provides detailed explanations for the service required to address our vehicle issues. If you're looking for a good experience from a dealership service dept., be sure to ask for Randy Linney. More

Good price on car great manager took care of me gave extra ford point because has a slight problem with sales person but made up for it extra ford point because has a slight problem with sales person but made up for it More