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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.4
2,110 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,110 reviews

January 16, 2023

NEVER BUY A CAR FROM THESE PEOPLE! !! We went through 2 weeks of lies..dealt with a sales rep(Marcia Guevara) who lied about our car having a scratch repaired and repainted. She even se More

by Jenn71662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcia Guevara, Jaime Rojas
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January 16, 2023

Service was quick and easy! James was friendly and very knowledgeable. I’ll return for future service. More

by Charleskoh@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
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Jan 20, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Excellent service Robert Longoria is an excellent service attendant he is the best always he is doing an excellent job More

by Jromero650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
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Jan 20, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 15, 2023

Ok in today’s market place and interest rates. Just trying to get fifteen words here. PS, it is an F150, not an E150. More

by alamo_dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The dude
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Jan 20, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 13, 2023

The dealer was very communicative with good and efficient service. Will use them again next time. More

by KMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jan 20, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Everything was smooth, only got one key with the truck, sales person said he'd get me a second key made and still waiting to hear back from him. More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
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Jan 17, 2023 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 305-8949 so we can assist you further. Take care!

January 12, 2023

Responsive and focused on quality service delivery from the moment you arrive and walk into the device reception then to the waiting areas and time of conclusion and departure. Keep it up AutoNation Ford. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Dustin
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Jan 17, 2023 -

AutoNation Ford Katy responded

Hi Charles, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 11, 2023

They were very courteous and knowledgeable and took care of our service needs in a timely manner. More

by ggqii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
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Jan 17, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Service was great and fast. Even had a texting system that texted you when they wrre done with my service. More

by chasesamuel37
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 17, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 10, 2023

Great overall experience. Shannon from service was extremely helpful. Will definitely come back in the future. More

by tj81099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jan 12, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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