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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.4
2,043 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,023 service reviews

November 11, 2025

Easy drop off of car for recall work, quick ride home, easy and quick car pickup. More

by Kristen I
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
Report | Print
Nov 12, 2025 -

AutoNation Ford Katy responded

Hi Kristen, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2025

Brought F150 in for oil change; service rep noticed my battery life was low. Glad he caught it since I’m driving north soon to cold weather. Don’t need to be stuck & freezing with a dead battery! Service More

by emozer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen (express service rep)
Report | Print
Nov 12, 2025 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2025

David Corvin is a great service writer always takes care of me & keeps you in the loop on up coming service needs . More

by Eddie.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
Report | Print
Oct 29, 2025 -

AutoNation Ford Katy responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2025

Worst dealership to buy a car from, they will seek you the car and never own up to fixing anything at their service department. They sold me a brand new truck with a bad set of tires and refuse to replace More

by KS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Report | Print
Oct 28, 2025 -

AutoNation Ford Katy responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8949. We would appreciate the chance to turn your experience around.

October 17, 2025

Every time I have been there, they were super fast, very professional, and it’s the only place I will ever go. There’s no one around like them. More

by jaredheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
Oct 22, 2025 -

AutoNation Ford Katy responded

Hello, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

September 25, 2025

La atención del señor Robert Longoria fue excelente. Debo destacar que estoy manejando mi expedition después de la reparación y siente que aún sigue con el golpe o deslizamiento de la transmisión, po More

by Rafael Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Report | Print
Sep 28, 2025 -

AutoNation Ford Katy responded

Hi Rafael, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2025

David listened to my concerns and made sure the work on my truck was done correctly. More

by awall1754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
Report | Print
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

Michael was great and always responding to my messages giving updates. We wish we got a loaner sooner, but we eventually did so that was great. More

by Apam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 21, 2025 -

AutoNation Ford Katy responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2025

Truett set up the appointment and made sure I completely satisfied with the service. Andrew is a great Mobile technician and very thorough. Would recommend Autonation mobil service for sure! More

by Dan M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truett (Service advisor) and Andrew (Mobil Technician)
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Sep 21, 2025 -

AutoNation Ford Katy responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2025

I would not recommend this Ford dealership! ! I brought my truck in for repairs, and the whole process was extremely frustrating. They took 8 days start working. I felt completely overcharged f More

by mekoriesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 23, 2025 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 305-8949 when you have a chance. Thank you, and we look forward to hearing from you.

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