AutoNation Ford Katy - Service Center

Amazing work and staff we really like bringing our cars in for service. Can't complain in for service. Can't complain More

Had a great experience. Was able to get a quick appointment and timely resolution of my concern. Was able to get a quick appointment and timely resolution of my concern. More

Job well done. No issues. Timely, easy in and out. Waiting lounge clean and comfortable. No issues. Timely, easy in and out. Waiting lounge clean and comfortable. More

Henry Sanchez went above and beyond to help out with a warranty issue on my truck. It took him some time to get Ford to cover it, but I was more than happy with his help and the time it took to get my veh warranty issue on my truck. It took him some time to get Ford to cover it, but I was more than happy with his help and the time it took to get my vehicle back. I’ll keep going back to Ford Katy! More

The folks were friendly and the truck for the oil change and tire rotation done on time. Nice area to wait. Service Rep David Lewis did a great job keeping me advised on the progress of the service. and tire rotation done on time. Nice area to wait. Service Rep David Lewis did a great job keeping me advised on the progress of the service. More

Service advisor Jonathan Rico is nice and took good care of my truck service , it’s fast service too of my truck service , it’s fast service too More

Great experience. Team did a thorough job and my service supervisor Dustin did an awesome job in making sure that the job gets done as efficiently and effectively as p Team did a thorough job and my service supervisor Dustin did an awesome job in making sure that the job gets done as efficiently and effectively as possible! More

As always, the service department excels at customer service. After my Escape failed the state inspection at another garage, I took it to Autonation and it passed. Eric explained why it didn’t pass beca service. After my Escape failed the state inspection at another garage, I took it to Autonation and it passed. Eric explained why it didn’t pass because the other garage didn’t have updated software. More

Excellent service by Jordan. Timely and quick. Gave very good advice. Very friendly and personable. Timely and quick. Gave very good advice. Very friendly and personable. More

First time having Ford F-250 service work done after owning a Toyota Tundra for over a decade. The service advisor had the personality of a rock. Acted like I was interrupting his day even though I ha owning a Toyota Tundra for over a decade. The service advisor had the personality of a rock. Acted like I was interrupting his day even though I had a 7:30AM appointment. Oil change and tire rotation took 1hr 45min. My Tundra routinely was done in under an hour. I LOVE my F250, but so far the customer service with Ford has been dismal. More