AutoNation Ford Lincoln Orange Park

I have owned Ford’s for the past 14 years. Their service department and their sales department are very knowledgeable, friendly, and accommodating. I always feel like I am their only customer. Their service department and their sales department are very knowledgeable, friendly, and accommodating. I always feel like I am their only customer. I highly recommend this dealership. More

Great experience! Once our Maverick arrived Nathan contacted us and took good care of us. He is very knowledgeable about the Maverick and took time to explain where Once our Maverick arrived Nathan contacted us and took good care of us. He is very knowledgeable about the Maverick and took time to explain where everything is! I am thoroughly enjoying my new truck! More

Car was brought in for recall repairs, when scheduled we were told would be 1 day. The car was not available for pick up until end of 2nd day.after we called twice. were told would be 1 day. The car was not available for pick up until end of 2nd day.after we called twice. More

Great and fast service. The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your The service associates are very polite and efficient. It is also nice they have someone to take you home when it will take a longer time to fix your car. More

Service dept, was easy and smooth to work with. Clean waiting area and friendly staff Clean waiting area and friendly staff More

David the service writer is very knowledgeable and understanding. I will request him for future service. understanding. I will request him for future service. More

I took my Ford escape to the steership for a repair on my hatchback the customer service was above and beyond normal it was exceptional, thank you Ford hatchback the customer service was above and beyond normal it was exceptional, thank you Ford More

I went in to replace my 2020 F-350 that needed recall work. I was able to get an F-450 quickly and efficiently without hassle and without paying a premium. Christine is my “go to” person. Who represents work. I was able to get an F-450 quickly and efficiently without hassle and without paying a premium. Christine is my “go to” person. Who represents the dealership well every time. More

No willingness to negotiate. Hard to believe during such tough economic times. You’d make more sales if you just worked with the customer a little instead of state your a no hag Hard to believe during such tough economic times. You’d make more sales if you just worked with the customer a little instead of state your a no haggle company. Not sure about others but I don’t think your price for the vehicle I was looking at was fair. I think I may have a point given how long that vehicle has gone unsold. More

Customer service was great and my service advisor was extremely helpful. One area that really needs improvement is the courtesy vehicle program. Starting to provide service at 10:00 AM doesn't work if extremely helpful. One area that really needs improvement is the courtesy vehicle program. Starting to provide service at 10:00 AM doesn't work if you schedule a 7:00 AM drop-off and need transportation to work. I've been with Auto Nation (previously Mike Shad Ford) since 2003) purchased a total of 8 trucks for myself and two sons. More