AutoNation Ford Littleton

Awesome service! The wait for purchasing vehicle went smoothly. My salesman answered all my Question. The manager Arturo was great. Gil went through all the items ava The wait for purchasing vehicle went smoothly. My salesman answered all my Question. The manager Arturo was great. Gil went through all the items available on vehicle and helped set up my Ford Pass on cell phone. Thank you! More

Auto Nation Ford has always been very helpful with all of my maintenance and repair needs. my maintenance and repair needs. More

Ask for Dan McNamee, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More

Service elements and cost were explained well up front. Car was ready in the time processed. Car felt good after service. Car was ready in the time processed. Car felt good after service. More

Made an appointment on-line a week in advance for service to address faults while charging, a safety recall on the vehicle and tire rotation. I indicated I'd be waiting for the car. I checked in to find out to address faults while charging, a safety recall on the vehicle and tire rotation. I indicated I'd be waiting for the car. I checked in to find out the service dept would need to keep the car for several days to troubleshoot the faults while charging. Difficult to go without a car for several days (no loaner was offered), so I said I'd re-schedule. Left the car for the other two items (I had an appointment to wait for the car). After just over an hour, I saw my car was still sitting in the back (no work was done) so I asked for a time estimate. I then found out a technician had looked some time earlier and told the service advisor the safety recall would take all day to complete. No one called me to let me know that. Since the car only had 4100 miles the tire rotation was not urgent so I cancelled the whole service appointment after spending about 1.5 hours at the dealership. The advisor seemed indifferent about any time I had spent there, said "let me know when you'd like to reschedule." Communication and the general Customer Service attitude was poor. More

Service was awesome! Very easy to schedule online. My advisor John was very pleasant and kept me up to date on the status of my vehicle. Very easy to schedule online. My advisor John was very pleasant and kept me up to date on the status of my vehicle. More

Service was great,and John really took care of me. Everything I needed was addressed and nothing was “added” or suggested that wasn’t necessary.In on time and out on time and a job well done. Everything I needed was addressed and nothing was “added” or suggested that wasn’t necessary.In on time and out on time and a job well done. More

It was quite an adventure to try to purchase an electric SUV, as they are in short supply. I was very pleased with my interaction at Ford with Dan (sales) and Steven (finance), both very professional. My SUV, as they are in short supply. I was very pleased with my interaction at Ford with Dan (sales) and Steven (finance), both very professional. My new car, a Mustang MachE is amazing! More

When we stepped foot on the dealership lot, we had no idea we'd be leaving with a new Ford Explorer ST. As we looked around, Jerson Islas asked if we needed some help. After telling us a bit about the ex idea we'd be leaving with a new Ford Explorer ST. As we looked around, Jerson Islas asked if we needed some help. After telling us a bit about the explorer, ranch style, we asked about any others for sell, specifically white. He said yes and ran to drive it over to us. At first site, I was in love. Luckily the person who originally ordered this vehicle didn't want it which ended up being perfect for us. Jerson joined us in a test drive sharing all kinds of details about what this vehicle offers. After discussing some details about pricing and trade in of our current vehicle, we made the deal. Jerson was amazing. He is professional, customer focused and really knows his stuff. Great experience with Jerson! I'll leave with this last comment. The finance person, Steve, I believe is the name, definitely wore his emotions on his sleeve. When we declined any additional coverage on the vehicle, he was no longer interested in engaging with us and quickly finished up the process to get rid of us. Got to work on that Steve. More

They were friendly. They told me the recall part was in stock. I was able to get it in without having to come back. They told me the recall part was in stock. I was able to get it in without having to come back. More