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AutoNation Ford Mobile
Mobile, AL
784 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 784 reviews
February 04, 2026
My Explorer needed a 95,000 mile service and also had a couple of recalls. I made a service appointment online which was challenging because when I checked that my vehicle had recalls, the website did not couple of recalls. I made a service appointment online which was challenging because when I checked that my vehicle had recalls, the website did not allow me to say that I also needed service. I figured the service department would figure that out, though, because they had already called and emailed me to tell me my Explorer was due for a service. I used the early bird drop-off to leave my car. I got a text from the service department later that day saying I needed a new back window wiper blade which I said to do. My wife picked my car up later in the day and when I reviewed the service ticket I saw that one of the recalls had been addressed and the back window wiper blade had been replaced but there was no oil change, no tire rotation and nothing else even though the service department's records clearly showed those things were needed. When I got a text from the service department asking how my service was, I replied by asking whether my oil had been changed or anything else done - I got no response. I tried to call this morning and got an AI response which told me to leave a message which I did not do. You are relying way too much on AI and are neglecting true customer service and using your own information to see what needs to be done with a customer's car which is delivered to you for service. Now I suppose I have to make another appointment for the oil change, etc. which I mainly brought my Explorer in for this past Monday which is an unnecessary inconvenience for me. More
by dmccoy
Employees Worked With
Service
January 26, 2026
Zach was an awesome salesman and made the car-buying experience fun! Thomas in finance respected my decisions and was not overly pushy. Very refreshing to actually enjoy spending time in a dealership. I experience fun! Thomas in finance respected my decisions and was not overly pushy. Very refreshing to actually enjoy spending time in a dealership. I would highly recommend purchasing your next vehicle from AutoNation Mobile! More
by Hannah Johnson
Employees Worked With
Zachary Herrera, Thomas Bethea
January 22, 2026
Great experience purchasing a used vehicle from AutoNation Mobile. Fair and honest negotiations and they didn't waste my time. The total process was pleasant and no pressure. Jonathan Liggett was o AutoNation Mobile. Fair and honest negotiations and they didn't waste my time. The total process was pleasant and no pressure. Jonathan Liggett was outstanding along with Amando Cote. Highly recommend this dealership. More
by hennessy334
Employees Worked With
Jonathan Liggett, Amanda Cote, Grant Young
January 16, 2026
The dealership sold me a lemon, a car that had multiple major mechanical issues, such as having a failed transmission, etc. The car stopped operating 34 days after purchase. The shop had the car for a tota major mechanical issues, such as having a failed transmission, etc. The car stopped operating 34 days after purchase. The shop had the car for a total of three weeks due to all of the major mechanical errors with the vehicle. More
by gville81
Employees Worked With
Amanda Cote
