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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 751 reviews

June 01, 2022

My change engine oil light came on the day before I was to leave for a lengthy trip. So, without an appointment, I drove to the dealership and they worked my car into the lineup. They also checked my tir More

by jjlambard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 02, 2022 -

AutoNation Ford Mobile responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2022

Bernard was very nice and polite. Not pushy. Very professional. Appreciate professional over pushy salesman. More

by maryfranceskrause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Ball
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2022

Sales process was fine - no problem and the salesman knew his stuff. The first salesman was very uninformed but met another who was good. Service has been disappointing. More

by Mlpatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron ?
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

May 28, 2022

My visit to Auto Nation Ford was pleasant. Customer service was good. I bought my sister with me to get my truck service and she left with a new car. More

by smilez4sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and Latoria (Cowboy) Byrd
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

Customer service was great. Dealership needs to work on repair and parts timing - too long- 3 weeks More

by patsy.williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabby
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

Outstanding service department! Highly recommend them to any ford owners in the South Alabama area! More

by Fishingbuddy97
Recommend Dealer
Yes
Employees Worked With
Chris
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

May 25, 2022

not very friendly, very poor customer service. Had to wait over 2 hours. had to wait for someone to process me in More

by thomashy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
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May 26, 2022 -

AutoNation Ford Mobile responded

Hi Thomashy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 25, 2022

The service was great and they have my car ready in a timely manner. I was very satisfied! More

by Alonna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
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May 26, 2022 -

AutoNation Ford Mobile responded

Hi Alonna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2022

Probably not their fault, my F150 is 2 weeks old with 1,000 miles. A/C is not working. They were polite but told me it would take 5-7 days to even look at it, likely weeks before it could be repaired. More

by kwesley
Friendliness
Recommend Dealer
No
Employees Worked With
Donald
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May 26, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

May 24, 2022

Very friendly and always get the service performed on time. Chris does a good job. More

by dahl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 26, 2022 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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