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AutoNation Ford Mobile
Mobile, AL
751 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 751 reviews
December 26, 2021
We received a car that had been wrecked/ cheaply repaired-not in the car fax!, and yet they still tried to tell us “ there is nothing wrong with the car! Lies!! They knew had had been damaged and po repaired-not in the car fax!, and yet they still tried to tell us “ there is nothing wrong with the car! Lies!! They knew had had been damaged and poorly repaired-we took it back and took possession of our trade-in-I will never do business with the his place again!!!!!! More
by kevquin48
Employees Worked With
Terry Bass-excellent
December 26, 2021
I had my car serviced at AutoNation ford mobile in early November. After picking up the car it started jerking when I drove away from the dealership. After one week the car wouldn't start. I had my car t November. After picking up the car it started jerking when I drove away from the dealership. After one week the car wouldn't start. I had my car towed to the service department again to have it checked out again. It took a month before they looked at the car and told me my battery had a bad cell and the clutch assembly needed to be replaced. I also got a new motor mount installed. I had my daughter drive the car to her house that evening. My daughter used the car to go to the grocery store the next day and the car wouldn't start when she tried to crank it up. I have paid over $5,000 for car repairs and my car still doesn't work. I wonder how much it cost this time? More than likely another 2-3 thousand dollars and my car might make it to my driveway this time. More
by Larliettawhite
Employees Worked With
Gabby
December 24, 2021
Received great service on my 2021 Ford F-150 from Christopher in the service department. They diagnosed the problem I was having and ordered the necessary part. Changed the oil and rotated the tires. Christopher in the service department. They diagnosed the problem I was having and ordered the necessary part. Changed the oil and rotated the tires. Communication was good and everyone is courteous. Happy with the dealership overall. More
by kkg88key
Employees Worked With
Christopher in service
December 22, 2021
I was highly pleased with my oil change, total service and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. More
by APS44
Employees Worked With
Chris from Service Dept, Ryan Reeves
December 21, 2021
This dealership does not take ownership of a problem. It takes at least 5 or more calls to them to get someone on the phone. Take your car somewhere else. takes at least 5 or more calls to them to get someone on the phone. Take your car somewhere else. More
by dmckean722
Employees Worked With
Jerry- service manager
December 16, 2021
They found out what was wrong with my car I brought a car from church Steven ford they put after market brake on my car and not the right right brake on it they given ford a bad name I been dealing with car from church Steven ford they put after market brake on my car and not the right right brake on it they given ford a bad name I been dealing with this for two year name I just want my car fix it a 2020 Ford Escape just need help get my car fix love my cat but this is unreal but auto nation found the problem More
by Rashaun
Employees Worked With
Ernest Lamb
