AutoNation Ford Torrance

everyone was helpful and very courteous. i did have little trouble with dropping off my vehicle as i didn’t know what the procedure was i did have little trouble with dropping off my vehicle as i didn’t know what the procedure was More

I had a great experience in sales until I had to deal with the finance guy, Hani. Totally unprofessional and pushy. I had to tell him NO, way too many times and then had to follow up repeatedly to fin with the finance guy, Hani. Totally unprofessional and pushy. I had to tell him NO, way too many times and then had to follow up repeatedly to finally get my paperwork completed a week later. He is the reason people don’t like buying cars. More

They were quick doing the transmission recall and let us know two hours later that our car was done. The service representative was very professional, and our car was washed before it was brought out to us know two hours later that our car was done. The service representative was very professional, and our car was washed before it was brought out to us. That’s what I call service! More

Fast service and quick response from service rep about the status of my vehicle. Liked that my truck was also delivered back to me washed. the status of my vehicle. Liked that my truck was also delivered back to me washed. More

As always, excellent service. I generally wait for my car, and I’m happy to say, it is always finished at the time promised. Tom Noone the service advisor is simply the best. Not I generally wait for my car, and I’m happy to say, it is always finished at the time promised. Tom Noone the service advisor is simply the best. Not only is he professional, he is a very nice person and always very helpful. More

Haven’t been there for 2 years due to bad services experience. Went back recently for a recall and oil change service was better. Like the fact that they take you home with a shuttled if you go before experience. Went back recently for a recall and oil change service was better. Like the fact that they take you home with a shuttled if you go before 2pm each day Had to wait at cashier picking up the car as there was no attendant for at least 10 minutes. More

Good dependable service for my 2 Edges. Jesse Cisneros is a great service rep. Thanks. See you next time we need service. Jesse Cisneros is a great service rep. Thanks. See you next time we need service. More

Prompt and courteous service from this dealership, as usual. My car was ready even earlier than promised. Excellent customer service from my service advisor, Tom Noone. usual. My car was ready even earlier than promised. Excellent customer service from my service advisor, Tom Noone. More

Excellent job. Mechanic found the problem ordered the part. Now waiting for the part to come so he can install it into my F250 diesel truck Mechanic found the problem ordered the part. Now waiting for the part to come so he can install it into my F250 diesel truck More

I used to drive 100 miles round trip to the dealer in Burbank for their outstanding service. Switched over to Ford Torrance a while back and couldn't be happier. Jesse in service is whom I work with an Burbank for their outstanding service. Switched over to Ford Torrance a while back and couldn't be happier. Jesse in service is whom I work with and it feels like he will drop everything to help me out. But it's not just me. He does this with everyone. Jesse is truly outstanding!! Given their service I am now looking at buying a 2023 from them. Nice work everyone (and Jessse)! More