AutoNation Ford Torrance

Customer service was excellent. My service representative, Jesse Cisneros was very professional and helpful. Work was done in a timeky manner. My service representative, Jesse Cisneros was very professional and helpful. Work was done in a timeky manner. More

After taking my truck and the dealer not repairing the problem the rep told me the he would be callig me to make another apt. to do the repair that was 3 weeks ago and have not recived a call. (This was problem the rep told me the he would be callig me to make another apt. to do the repair that was 3 weeks ago and have not recived a call. (This was not the service person) I called over a week ago regarding recalls on my truck to find out if the parts need for the repairs where in stock. I was told that a service rep would call me back have notds received that call. I will call the service manager an see if I can get answers for the manager. More

I bought a Porsche panamera from this autonation dealership and all I can tell you is don’t trust their preowned multipoint inspection… within 12 hours off the lot the car broke down in the middle o dealership and all I can tell you is don’t trust their preowned multipoint inspection… within 12 hours off the lot the car broke down in the middle of the 405 freeway and I had to tow it to a nearby autonation. Then I had to rent a car and dispute my purchase. Essentially the transmission was totally busted and needed a major repair at a Porsche dealership More

I had my car towed to auto nation on sept 3rd. a couple days after my drop off I called to see what they found.They told they didn’t have a mechanic to look at my car. The mechanic was at a trainin a couple days after my drop off I called to see what they found.They told they didn’t have a mechanic to look at my car. The mechanic was at a training class.A few days after that I called again to see the status and was told I had to wait my turn,cars ahead of me. A few days after that I called again and they told me they think the engine is bad order need to put in a claim. Now almost 6weeks later I’m still waiting for parts.l asked if they could make a phone call to check status. They told me they don’t know where the parts are coming from.Can’t track whereabouts of engines parts. More

Brought our 17’ f150 for cooling issues and Jesse got us in early and took care of the repair quickly. He kept us updated throughout the repair process and when the truck was picked up it was clean inside a in early and took care of the repair quickly. He kept us updated throughout the repair process and when the truck was picked up it was clean inside and out. As a former dealership technician myself I’m familiar with the process. I was impressed with the whole Process these guys are pros and take pride in their work. More

Troubleshooting great, communication not so great. If advisors want customers to call direct, check voicemails If advisors want customers to call direct, check voicemails More

Service was excellent with very less wait time. Jessee is mazing service advisor and very friendly person Jessee is mazing service advisor and very friendly person More

I arrived for my appoitment at 7:30 am which I made on line for "The Works". I told them I would wait and at 9 am my car was ready. I have bought 2 SUV's from this dealership and very happy with servive o line for "The Works". I told them I would wait and at 9 am my car was ready. I have bought 2 SUV's from this dealership and very happy with servive on both. More

This was the slowest buying experience I’ve ever had. No one seem to know what they were doing. The finance guy was just terrible, and they use old-school paperwork. I do not recommend buying a car from No one seem to know what they were doing. The finance guy was just terrible, and they use old-school paperwork. I do not recommend buying a car from this place. More

I would give Service Advisor Kathy Stankus 6 stars out of 5, for superb sevice. 5, for superb sevice. More