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AutoNation Ford Torrance

Torrance, CA

Overview
Reviews
Vehicles
4.4
906 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 906 reviews

September 27, 2022

Best buying experience I have ever had. Recommend to anyone looking to purchase a new or used car. More

by Happy Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Smith, Amir Nasiri
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Oct 03, 2022 -

AutoNation Ford Torrance responded

Hi Happy, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Torrance and we hope to be of service again in the future.

September 27, 2022

I've been a service department customer for almost 10 years. I've always recommended this dealership for service. However, recently I've noticed a severe lack of detail and quality in their service dep More

by duanemoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Cisneros
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Oct 03, 2022 -

AutoNation Ford Torrance responded

Hi Duanemoore, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

Oct 17, 2022 -

duanemoore responded

If the GM would like, I could forward the email thread related to this matter. Jesse Cisneros & Jason Green are familiar with this issue. It's been 3 weeks since I had service at AutoNation, and I still haven't received the touch up paint to repair the scratch the service techs caused.

September 26, 2022

Jesse in the service department is the best. Always available to answer questions and give you a straight answer. More

by daysiv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessee
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Oct 01, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 26, 2022

They were able to diagnose the issue and make the necessary repairs in a timely manner. More

by pwang_61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cisneros
Report | Print
Oct 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 26, 2022

Jesse and Jesus were awesome! They worked tirelessly on my car repair and did an outstanding job. Communication was clear and concise and they were able to repair and return my ca More

by matthew.coates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus, Jesse
Report | Print
Oct 01, 2022 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

The service representative is always helpful and informative, I am told my car’s status and what service is recommended. More

by kellygwdoggies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 01, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

Ordered a Ford Maverick from AutoNation Ford Torrance. They were completely helpful, respectful, and fast with the procedure. More

by Bryan Galaviz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Mistrih
Report | Print
Sep 29, 2022 -

AutoNation Ford Torrance responded

Bryan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2022

I’m very satisfied with the service you did it was fast the mechanic video taped the work it was impressive thank you till next time. More

by nnaumov2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cisneros
Report | Print
Sep 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2022

Great service and quick turnaround on my oil change, finished with a car wash and done. More

by vikmedina82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine
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Sep 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2022

Everything went as planned, no surprises or bad news. That uses up my fifteen words. More

by ds726812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Sep 28, 2022 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 28, 2022 -

ds726812 responded

I always get good service from you.

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