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AutoNation Ford Torrance
Torrance, CA
900 Reviews
About AutoNation Ford Torrance: A Legacy of Excellence
AutoNation Ford Torrance stands out as a premier Ford dealership that comprehends the unique needs of its customers. Situated in the heart of Torrance, CA, the dealership prides itself on a legacy of excellence, delivering top-tier Ford vehicles and exceptional customer service. With a steadfast commitment to quality and a dedication to prioritizing customer satisfaction, AutoNation Ford Torrance proudly serves as the go-to destination for all things Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 900 reviews
September 15, 2022
My service team of Jason Green and Derrek Duarte were professional and on top of every service need for my Ford Flex. Kept me up on the timeline of when the service was going to be completed. I'm looking professional and on top of every service need for my Ford Flex. Kept me up on the timeline of when the service was going to be completed. I'm looking forward to working with both of these Auto Nation reps for future services. More
by omanson76
Employees Worked With
Derrek Duarte
September 13, 2022
I went to Ford Autonation Torrance and I kept calling them because I am facing problems in my car Check Engine light popped on my dashboard. I made a call 4x and the person who answers my calls is very n them because I am facing problems in my car Check Engine light popped on my dashboard. I made a call 4x and the person who answers my calls is very nice but when an automated machine says to leave a message I did leave a message 4x. They didn't return my messages. So, after I pick up my kids from their schools I went straight to Ford Autonation Torrance and see Tom Noone. I was happy to tell him the problem but yesterday his approach to me is very rude. I was surprised by how he acted in front of me and sarcastically told me "are you a mechanic that you know the problem". I only told him that I knew the problem was that the car I used to check it because I have OBD at home then the problem shows P0302. He silently laughed at my face. It's very humiliating how he acted to me. I trusted him since 2020 he was the one accommodating me every time I do service in their dealership. Yesterday the atmosphere is not good and I feel and ended up speechless about the explanations he told me. He's not helping and comforting his customers instead he's being rough. I do not know if I am coming back to this Ford Autonation. This is my Experience. Life is not easy for all of us and I know you cannot please everyone. But if you were approached nicely be nice too. The feeling of a person who is trusting you is that you will give a positive and comforting reply even though the customer's level of worry is high. More
by Fritz
Employees Worked With
Tom Noone
September 09, 2022
Friendly and always takes care of what I need done. This time I chose to wait and service took and hour and a half including a truck wash. Thank you This time I chose to wait and service took and hour and a half including a truck wash. Thank you More
by sibbyjon
Employees Worked With
Jesse
September 08, 2022
Very disappointed. I letting you know because I was asked to review our experience with recent service that included “Multi-point Inspection” at AutoNation Torrance I letting you know because I was asked to review our experience with recent service that included “Multi-point Inspection” at AutoNation Torrance This morning at the gas station, the truck wouldn’t start. Called AAA and it needed a new battery. It took barely a minute to pop on the gauge to know the original factory battery from 2017 needed replacement. But you don’t even need a gauge… apparently a 5 year old OEM truck battery routinely needs replacement. I didn’t know that, but the mechanic at AutoNation Torrance should know that. So they missed a sale and more importantly left us stranded for a bit. We didn’t appreciate that. I rarely write reviews but I was asked. I attempted to let customer service know what happened but so far have ignored my email Sorry for being so direct and unappreciative but that’s some sloppy careless work. I am disappointed I can't trust these guys. More
by mmalone
Employees Worked With
Thomas Noone
