AutoNation Ford Torrance

They scratched the car while “rinsing” it off (was not clean to my standards, don’t say “detailed” when u really mean rinsed with water) had to leave with a loaner….once I picked up the car…..IT WAS EMPTY clean to my standards, don’t say “detailed” when u really mean rinsed with water) had to leave with a loaner….once I picked up the car…..IT WAS EMPTY!! NO GAS! Thank goodness there was a station near by. I felt a because I was a woman (by myself) I wasn’t treated with respect. The dealer “Roy” is a questionable character….would never go back there to buy a car. I do have a warranty (up to a certain amount) I’m not looking forward to returning to FORD if something goes wrong with my car I bought. More

Extremely pleasant experience with all of the employees I dealt with, my my truck was finished on time and the work was done professionally dealt with, my my truck was finished on time and the work was done professionally More

I loved working with Kathy on getting my vehicle serviced. The staff is super friendly and efficient. Thanks again! serviced. The staff is super friendly and efficient. Thanks again! More

The show room vehicles display are nice. Beverage and Starbucks coffee are provided. WiFi is available. Sales person greeted us while we first entered the dealership. Beverage and Starbucks coffee are provided. WiFi is available. Sales person greeted us while we first entered the dealership. More

Our experience with Joseph and the Ford AutoNation team in Torrance was excellent. We were impressed with their knowledge, integrity quality of service. Thank you. in Torrance was excellent. We were impressed with their knowledge, integrity quality of service. Thank you. More

Service dept, especially Jesus Cisneros were very helpful with my problem and took care of it as a walk in, no appointment. with my problem and took care of it as a walk in, no appointment. More

Derrick is a great service writer! He had the vehicle in and out in a very timely fashion! As always, the vehicle is clean and ready when promised. He had the vehicle in and out in a very timely fashion! As always, the vehicle is clean and ready when promised. More

I have always appreciated the personal service the Service department provides to their customers. Jess kept me informed during the entire service, Service department provides to their customers. Jess kept me informed during the entire service, More

Service was just okay, not good not bad. When I got a message that my car was ready I had to wait a little longer because it was in the car wash, which was fine. When it came out it wasn’t w When I got a message that my car was ready I had to wait a little longer because it was in the car wash, which was fine. When it came out it wasn’t washed, but we just left I didn’t want to wait any longer. More

As always Tom Noone and the rest of Auto Nation Ford in Torrance were great! They diagnosed the problem with our car and fixed it expeditiously! The only thing the did not do is pay for the repair work t Torrance were great! They diagnosed the problem with our car and fixed it expeditiously! The only thing the did not do is pay for the repair work themselves!!! HaHa! After 15 years of going here I appreciate all the personal service we receive from Tom, etc. More