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AutoNation Ford Tustin

Tustin, CA

4.5
1,105 Reviews

2 Auto Center Dr

Tustin, CA

92782

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Showing 1,105 reviews

February 08, 2024

Everyone here was great! Very friendly and super cool. Our sales person Alex made everything easy for us. More

by Gritts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 11, 2024 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2024

We bought a 2020 Fusion on January 7th . Joseph Rufino was our salesman, we had a great experience with Joseph. We were told that the battery in the car was bad and since it was Sunday there More

by jski1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Rufino
Feb 10, 2024 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 31, 2024

Daryle knows his product and kept me informed from the day I ordered the van to delivery. Did not push items I did not want. Listened to my desires and explained the options available to me. More

by ablang_58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryle Uhrich
Feb 03, 2024 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2024

Such a great experience buying in this dealership all staff are very helpful and approachable. More

by Lester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Navarro
Feb 02, 2024 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2024

At working hard and getting the vehicle I was told two weeks later to bring down a phone bill complex. I thought I signed out the paperwork and they told me if I didn’t bring it down that I need to get ba More

by khaliwilliam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dooling
Feb 02, 2024 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Tustin take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you.

January 29, 2024

Still can’t fix brakes. States that to fix rear door so lights won’t stay on will take 2-3 days and won’t provide loaner car More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Feb 01, 2024 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please reach out to us at (877) 357-5524.

January 08, 2024

Dealer was friendly and informative with the purchase of our new Mach E. The buying experience was easy and not aggressive as some dealers can be. More

by Mike Strizic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sunay
Jan 09, 2024 -

AutoNation Ford Tustin responded

Hi Mike, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

They did a fantastic job they always have the best service when I go. I recommend seeing Brit she always have the amazing service as soon as you get there she’s right there ready to help your car out. More

by Angel11perez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Dec 23, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

Pretty good service and fast. Delia was very nice and provided an excellent service. and the coffee was good! More

by almajaimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Dec 13, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2023

Brittany (service advisor) and Landon (service tech) were exceptionally helpful in going the extra mile to resolve an issue in the online scheduling system and oil maintenance service. Thanks a million!!! More

by K Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers, Landon
Dec 14, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!