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AutoNation Ford Union City

Union City, GA

4.2
594 Reviews

4355 Jonesboro Road

Union City, GA

30291

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Showing 594 reviews

August 25, 2023

Made appointment at 7:15am. Got checked in quickly and fast service. Service advisor not really cordial to me—but I was very nice to her. More

by Connie723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 30, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 23, 2023

Absolutely terrible! 0/100000 do not recommend any services from the! Go to Chevy and you will be good More

by jaslyntolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Aug 28, 2023 -

AutoNation Ford Union City responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 16, 2023

Great service and appreciated Corey assistance during my visit. Like the fact that I could schedule service online drop off the vehicle and come back next day after everything completed. More

by pdasylva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jozeff
Aug 19, 2023 -

AutoNation Ford Union City responded

Hello, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 15, 2023

Great service usually. A little slow today. I had a problem with the service rep during my service. I will leave her name out. But the Service Director made things right af More

by DJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Williams
Aug 21, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Great dealership, even better employees! Made the car buying process seamless and stress free. I would highly recommended for any vehicle purchase. More

by Fsufan89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin, Law
Aug 08, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Great service, timely and excellent people. My back window would not roll down.. they diagnosed it, got my window up and had my parts 2 days later and fixed it. I had the best experience More

by shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 08, 2023 -

AutoNation Ford Union City responded

Hi Shane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Service is horrible. Brand new truck taken in for scheduled maintenance. Technician used tools for replacing a cabin air filter and damaged my dashboard. Luckily I notice More

by jlib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaz
Aug 07, 2023 -

AutoNation Ford Union City responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Union City. We want the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 31, 2023

Salesman, Jordan help me get the truck I wanted, Ford Maverick. I’m very happy. More

by btjamesusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Howard
Aug 04, 2023 -

AutoNation Ford Union City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2023

I’ve been going here before automation bought it. I have never had any problems, at this dealership. Even to this day. I have always gotten good service. More

by Philiptblanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef
Aug 04, 2023 -

AutoNation Ford Union City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 24, 2023

Can’t get anyone to help me process my service claim request Will not return calls per warranty company they never received any claim from this dealership Quick to sell you a car but once you driv More

by drowens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Harter
Jul 27, 2023 -

AutoNation Ford Union City responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 30, 2023 -

drowens1 responded

Still no call from dealer

Jul 30, 2023 -

drowens1 responded

No call still from dealership

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