AutoNation Ford Union City
Union City, GA
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Made appointment at 7:15am. Got checked in quickly and fast service. Service advisor not really cordial to me—but I was very nice to her. Got checked in quickly and fast service. Service advisor not really cordial to me—but I was very nice to her. More
Great service and appreciated Corey assistance during my visit. Like the fact that I could schedule service online drop off the vehicle and come back next day after everything completed. visit. Like the fact that I could schedule service online drop off the vehicle and come back next day after everything completed. More
Great service usually. A little slow today. I had a problem with the service rep during my service. I will leave her name out. But the Service Director made things right af A little slow today. I had a problem with the service rep during my service. I will leave her name out. But the Service Director made things right after my schedule visit. Thanks Corey Stavac. I will continue doing business since Corey is now running the service and parts departments. More
Great dealership, even better employees! Made the car buying process seamless and stress free. I would highly recommended for any vehicle purchase. Made the car buying process seamless and stress free. I would highly recommended for any vehicle purchase. More
Great service, timely and excellent people. My back window would not roll down.. they diagnosed it, got my window up and had my parts 2 days later and fixed it. I had the best experience My back window would not roll down.. they diagnosed it, got my window up and had my parts 2 days later and fixed it. I had the best experience More
Service is horrible. Brand new truck taken in for scheduled maintenance. Technician used tools for replacing a cabin air filter and damaged my dashboard. Luckily I notice Brand new truck taken in for scheduled maintenance. Technician used tools for replacing a cabin air filter and damaged my dashboard. Luckily I noticed it before I left and brought it to their attention. I’m not a career mechanic and even I know not to use big metal screw drivers to pry against a glovebox. This is the first time I’ve gotten my vehicle back from Union city ford with an issue like this but it was the first time I could prove it. I’m never letting them work on my vehicle again. If you charge a premium price, your work should be premium in quality. Jiffy line would have taken more care and done a better job. More
I’ve been going here before automation bought it. I have never had any problems, at this dealership. Even to this day. I have always gotten good service. I have never had any problems, at this dealership. Even to this day. I have always gotten good service. More
Can’t get anyone to help me process my service claim request Will not return calls per warranty company they never received any claim from this dealership Quick to sell you a car but once you driv request Will not return calls per warranty company they never received any claim from this dealership Quick to sell you a car but once you drive off the lot you are on your own Constant turnover in personnel can’t get anyone on the phone have to visit dealership in person And even then they are disorganized and disinterested in Helping you More