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AutoNation Ford Wolfchase

Memphis, TN

4.6
920 Reviews

7925 Stage Road

Memphis, TN

38133

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Showing 920 reviews

November 11, 2023

I was not at all pleased with the service that was provided. This dealership is very shady in the way they do business and definitely DOES NOT communicate with the customer on all details pertaining More

by todd_miller2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Jones
Nov 14, 2023 -

AutoNation Ford Wolfchase responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

November 09, 2023

Everyone was wonderful in our wants and needs through the entire car buying experience. They answered all of our questions. They made sure we received the best care and price possible. They got us in and out More

by ABT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harrison, Curtis in Finance, Jeff Smith
Nov 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 09, 2023

I liked my advisor Gary, John the pickup and delivery person, and Shelby. I will refer anybody to them. They very friendly and helpful. More

by jrodger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, John and Shelby
Nov 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 04, 2023

In and out of dealership in less than two hours - they listened- i got what wanted- I drove way in a new vehicle. More

by Opey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G.L
Nov 07, 2023 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

November 03, 2023

I like my advicer. garry.he gives good advice and will ever refer anybody to him. Employers very friendly and helpful More

by boso.marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry
Nov 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Excellent service every time. they are always courteous and knowledgeable. Would recommend this service department to anyone. More

by jcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbars, Jeff
Nov 02, 2023 -

jcaldwell responded

Thank You!

November 01, 2023

I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beaut More

by cindyd6080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Nov 01, 2023 -

cindyd6080 responded

I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beautiful and it was spotless. I highly recommend using them.

Nov 03, 2023 -

AutoNation Ford Wolfchase responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Wolfchase. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 30, 2023

Great staff. Great service. Consistent service. I can just make an appointment and bring my car in. Staff are knowledgeable and kind. More

by Dot Duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone who worked Saturday October 28
Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Dropped vehicle of Aug 28 with understood 2/3 week wait before diagnostics could be done. Almost 8 weeks later and several phone calls starting week 6 finally get call back and things start moving. Extrem More

by wct3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember rarely spoke to anyone
Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1257 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 26, 2023

I was on my way after only 90 minutes for an appt that was for 2-3 hours, to install two trim pieces! Everyone was friendly and courteous, as always. Car was neat and clean, inside and out, after their More

by van
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Ann
Oct 28, 2023 -

AutoNation Ford Wolfchase responded

We are pleased to hear you had such a positive experience with us, Van! If you ever need help, just give us a call. Happy motoring!