Back

AutoNation Honda 385

Memphis, TN

4.7
1,095 Reviews

4030 Hacks Cross Road

Memphis, TN

38125

Directions

By Type

Showing 1,095 reviews

April 19, 2024

DON'T TRUST THEIR CHECK LISTS. THEY DON'T EVEN DO THEM!!! Purchased a 2021 Mazda CX-5 from them. The whole buying experience was horrible. We were shifted back and forth through t More

by krb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lorrie (manager), Austin, Josh,
Apr 21, 2024 -

AutoNation Honda 385 responded

Hi, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1308 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 13, 2024

Good experience from sales department to the finance department. I have reall enjoyed my new Honda Accord. More

by Mike's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warner and Josh in sales
Apr 15, 2024 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2024

went in with light to check emission system. they found nothing wrong after running tests and so they made up an issue and put silicone on my fuel cap to charge the full $200 for checking the em More

by asong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittni
Apr 15, 2024 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

April 05, 2024

My husband and i have been very pleased with our dealings at Honda 385. It was clear to us that attention to detail is important to management. Chris in service was very helpful and took his time helping m More

by Debby W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2024 -

AutoNation Honda 385 responded

Hi Debby, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2024

It was a great experience buying a new 2024 Honda CRV EXL They showed me all the cool features that I wasn't familiar with. I had a 2010 Honda CRV I bought new from Auto Nation with no real problems so More

by rickstone350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Phillip
Apr 05, 2024 -

AutoNation Honda 385 responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

I have no complaints about my car buying experience with Autonation Honda @385. No pressure, quick service, and friendly staff! More

by JasonSevers10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 28, 2024 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2024

We have been loyal Honda owners for close to 40 years and have always been happy with our choices. This purchase was exceptionally pleasant. Joe was knowledgeable and easy to work with. The transaction was h More

by bertdor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warner
Mar 16, 2024 -

AutoNation Honda 385 responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2024

I had a very pleasant experience purchasing my new Honda CR-V . Everyone was professional and very knowledgeable. More

by sallydcanale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dorsey
Mar 08, 2024 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

February 21, 2024

Each employee that worked with me was very helpful and professional, I love my HRV. Thanks AutoNation Honda 385, I will highly recommend you guys More

by Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Phillip - Mr. Joe and several other employees
Feb 23, 2024 -

AutoNation Honda 385 responded

Hi Wilson, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We can't wait to see you again, have a great day.

February 18, 2024

Very much open to negotiate to get the best deal closed. Agent knows the car features. More

by Suketu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norman
Feb 22, 2024 -

AutoNation Honda 385 responded

Hi Suketu, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

1
...