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AutoNation Honda 385

Memphis, TN

4.7
1,135 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,135 reviews

September 01, 2021

Very enjoyable experience working with AutoNation Honda. I had been looking for this vehicle for a while and they really worked with me on needs and everything else. Even the paperwork process was a lot mor More

by mhedge
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Price, Reco Savage
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Worst service I have ever had at a dealership this was the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 06, 2021 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

August 30, 2021

I have always received great customer service at this dealership, but my recent visit for an old change/inspection was average at best. The service rep who assisted me was not very friendly, my car didn' More

by dlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the female rep's name, but it should be on the ticket.
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1308 so we can work towards a resolution. We look forward to hearing from you. Take care!

August 30, 2021

This service department is trustworthy and will keep your vehicle riding smooth. The service rep, Chris, is always pleasant and works fast to get you signed in/out in as little time as possible. He’ll also More

by Tippet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Honda 385! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 30, 2021

Had an scheduled appointment for Manufacturer recall Master Power window switch on August 26, 2021. Greeted and directed to Service Advisor Douglas Arnold. Took care of paperwork for free replacement More

by cld197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Sep 04, 2021 -

AutoNation Honda 385 responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 30, 2021

worst experience this time. the cost was overpriced. the attendant was absconding, too much wait time, I could see that my car was done servicing, still, no was there to attend for almost 1 and half hours. More

by Hirdesh Shrivastava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayce Glover
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1308 so we can work towards a resolution. We look forward to hearing from you. Take care!

August 29, 2021

Customer service was excellent service was excellent I will definitely come back for service great job More

by Jwatson2472.jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Sep 03, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

August 27, 2021

Everyone was very nice. Shane spent time going over details of the car. When I picked it up it was ready for me. This is second time I have purchased here and will do so in the future. More

by Pkeene54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carr
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

I saw the one I wanted and was test driving it in no time. Verna cooled it off for me and I had my most comfortable test driving experience to date. Great price and customer service! More

by Sydddzurp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verna Hignite
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 26, 2021

I just love how much our salesperson Verna took care he time out to be polite and courteous to me and my friend find the type of vehicle that we were looking for, I think will definitely recommend some of More

by Cinnamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verna
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda 385. We always strive to provide personable and excellent customer service. Thank you again for the review!

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