
AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,135 reviews
I was displeased that the technician lost the cap to the power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why a service department does not wash a vehicle after working on it. More
I tried the 385 dealership because my previous service advisor started working there. The waiting room is pleasant and airy. I did appreciate that I could see the shop to know if my car was being worked advisor started working there. The waiting room is pleasant and airy. I did appreciate that I could see the shop to know if my car was being worked on. They completed my services in a reasonable time. More
I was texted about this appointment and there was confusion as the appointment was not for another week. The people there took care of getting done what they could. Though no one could explain why confusion as the appointment was not for another week. The people there took care of getting done what they could. Though no one could explain why I had received the text about the changed appointment date. And, I still have to come back for the correct appointment. More
I had a 'recall' appoint at 09:00 on 08/17/2021. I dropped the car off exactly at 09:00. The car didn't start to get worked on until after 11:00. If you are going to schedule an appointment for a dropped the car off exactly at 09:00. The car didn't start to get worked on until after 11:00. If you are going to schedule an appointment for a specific time, please make sure that it's an exact time. More
The actual service at the dealership was excellent. The waiting room facilities were also very good. The delivery of the repaired vehicle at the time promised was excellent. My only concern was some diffic waiting room facilities were also very good. The delivery of the repaired vehicle at the time promised was excellent. My only concern was some difficulty in communicating with the dealership, especially via its online portal. I would recommend communicating only by telephone. More