AutoNation Honda 385

This is my third Honda lease. The first lease was from Honda Wolfchase. Though, a good vehicle, I have found that nothing compares to the knowledge, and customer service provided at AutoNation Honda Mende Honda Wolfchase. Though, a good vehicle, I have found that nothing compares to the knowledge, and customer service provided at AutoNation Honda Mendenhall. My second Honda lease started at Wolfchase Honda, but I was disgusted by the arrogance and lack of customer care that I was provided at Wolfchase. I knew without a doubt that if I took the deal being offered, I was to be extremely ripped off. The salesperson was disrespectful and I said that I would like to first look at Dobbs. I never returned and now this is my second lease with Dobbs Honda, now AutoNation Honda Mendenhall. Upon walking in, I was immediately greeted by the front receptionist, a very warm woman who tried to determine who to call for so as to best take care of my needs. Shannon Bartlett happened to walk to the front and though in the middle of something, he immediately tended to my needs, determining what it was I was looking for. He then introduced me to Jeremy Hibbler and Billy who, in addition to Shannon, and in different ways made this experience wonderful. Jeremy Hibbler, apparently relatively new, was both warm upon introduction as well as extremely knowledgeable. He patiently took me around the car lot and made a huge effort to find the the car that was the best fit for me. What I especially appreciated was his sincerity and concern to do the job right. He answered my questions as they came up, and if unaware of the answer, he knew where to obtain the answer. He has since called to check up on me, and if I need anything whatsoever. Right to the end of the sale, I was taken aback by each of these individuals' efforts to make my experience smooth and even exciting. I recommend AutoNation Honda over Wolfchase any day, and even further I recommend visiting with either Shannon Bartlett, Jeremy Hibbler or Billy as the customer service I received was outstanding, the car I purchased incredibly safe and reliable. More

He worked hard from the beginning when I arrived on the He worked hard from the beginning when I arrived on the car lot until the end where I got financed leaving driving a new car He worked hard from the beginning when I arrived on the car lot until the end where I got financed leaving driving a new car More

Autonation Mendenhall provided Great Hospitality and Service; there was zero pressure and they beat my bottom offer by 500.00! If I needed another car, Autonation would be a top choice! Service; there was zero pressure and they beat my bottom offer by 500.00! If I needed another car, Autonation would be a top choice! More

Great to finally buy a car and not be sold......GM Kenny M. has an awesome team and runs the business with integrity. I would definitely buy another car or refer anyone to this dealership. M. has an awesome team and runs the business with integrity. I would definitely buy another car or refer anyone to this dealership. More

Patrick Biggert made our car buying experience great! He was respectful of our needs and very thorough in explaining the technical features of our Honda. We would highly recommend this dealership and Patric was respectful of our needs and very thorough in explaining the technical features of our Honda. We would highly recommend this dealership and Patrick. More

This dealership and Charles Monger were fantastic and worked with us to get us the most for our trade in and into the car we wanted! worked with us to get us the most for our trade in and into the car we wanted! More

After having a HORRIBLE experience at a dealership in the same town I walked into Autonation Honda and it was like being home. Ron greeted me with a warm smile and firm handshake. He asked all the right same town I walked into Autonation Honda and it was like being home. Ron greeted me with a warm smile and firm handshake. He asked all the right questions to discover my needs and wants. He is extremely patient and will work very hard to get you the best deal possible. The finance manager is amazing as well. This was not an easy deal to finance because of several factors on our part, no down payment and needing a decent payment, etc. but they worked tirelessly until the deal was done. I will never go any where else to purchase a vehicle. Please take the advise of a lady who has purchased alot of cars in her lifetime......PLEASE GO TO AUTONATION AND SEE RON COUNTS. You will be glad you did. More

Easily my best car-buying experience. Patrick Biggert emailed me a very competitive "no haggle" price on the 2013 Accord EX-L and continued to answer questions by email (at my request) as I made up my mi emailed me a very competitive "no haggle" price on the 2013 Accord EX-L and continued to answer questions by email (at my request) as I made up my mind. Once I arrived, we wasted no time in finding and test driving the car I wanted. His friendly, personable manner immediately put me at ease, and I was very pleasantly surprised that he didn't try to talk me into a more expensive vehicle. He answered every question I and my wife had about the car, demonstrating a knowledge of Honda vehicles that can only be described as impressive. There were a few bells and whistles already on the EX-L (pin striping, mud guards) which he sold me at cost without my asking. After all the paperwork was signed, he took us out to the car and gave us a crash course on the touch screen menus, even taking the time to sync both our phones and show us how to set up the car's voice activated speed dial. I should also mention that I had already taken my old car - a 2001 Accord LX that I purchased at the same dealership when it was still Dobbs Honda - to CarMax to get a quote, never imagining that the dealer would match the price on the trade. But Billy Kessler DID, saving me the drive down Germantown Parkway and another $250 or so on taxes in the process. I couldn't be more pleased with my purchase and my car-buying experience and I've already recommended these guys to friends and coworkers. Thanks, guys! More

Just bought a 2013 Honda Fit from Dobbs Honda on Mendenhall. The employees are very friendly, helpful, thorough, and honest. Dobbs has a great selection of new and pre-owned vehicles. I love my F Mendenhall. The employees are very friendly, helpful, thorough, and honest. Dobbs has a great selection of new and pre-owned vehicles. I love my Fit-- it's just the upgrade I needed, it drives wonderfully, and I look forward to having it serviced at Dobbs. Patrick Biggert, the sales representative I worked with, has been very helpful and supportive throughout the process. I definitely recommend Dobbs Honda on Mendenhall and look forward to doing business with them in the future. More

Service Department was OUTSTANDING. In transit through Memphis, I called about a problem with my new CRV. These gentlemen invited me to stop by, evaluated the problem (which could not be reproduced), took Memphis, I called about a problem with my new CRV. These gentlemen invited me to stop by, evaluated the problem (which could not be reproduced), took the vehicle in and examined it in the shop. All at no charge! They assured us that all was well and safe to continue our journey home to Maryland. Beyond that, both Buzz and Donnie were most pleasant, caring, and involved in the issue. They are both good, kind, Christian gentlemen, and I would have no hesitation taking any vehicle to them for service. Highly recommend their shop! More