AutoNation Honda 385

Easily my best car-buying experience. Patrick Biggert emailed me a very competitive "no haggle" price on the 2013 Accord EX-L and continued to answer questions by email (at my request) as I made up my mi emailed me a very competitive "no haggle" price on the 2013 Accord EX-L and continued to answer questions by email (at my request) as I made up my mind. Once I arrived, we wasted no time in finding and test driving the car I wanted. His friendly, personable manner immediately put me at ease, and I was very pleasantly surprised that he didn't try to talk me into a more expensive vehicle. He answered every question I and my wife had about the car, demonstrating a knowledge of Honda vehicles that can only be described as impressive. There were a few bells and whistles already on the EX-L (pin striping, mud guards) which he sold me at cost without my asking. After all the paperwork was signed, he took us out to the car and gave us a crash course on the touch screen menus, even taking the time to sync both our phones and show us how to set up the car's voice activated speed dial. I should also mention that I had already taken my old car - a 2001 Accord LX that I purchased at the same dealership when it was still Dobbs Honda - to CarMax to get a quote, never imagining that the dealer would match the price on the trade. But Billy Kessler DID, saving me the drive down Germantown Parkway and another $250 or so on taxes in the process. I couldn't be more pleased with my purchase and my car-buying experience and I've already recommended these guys to friends and coworkers. Thanks, guys! More

Just bought a 2013 Honda Fit from Dobbs Honda on Mendenhall. The employees are very friendly, helpful, thorough, and honest. Dobbs has a great selection of new and pre-owned vehicles. I love my F Mendenhall. The employees are very friendly, helpful, thorough, and honest. Dobbs has a great selection of new and pre-owned vehicles. I love my Fit-- it's just the upgrade I needed, it drives wonderfully, and I look forward to having it serviced at Dobbs. Patrick Biggert, the sales representative I worked with, has been very helpful and supportive throughout the process. I definitely recommend Dobbs Honda on Mendenhall and look forward to doing business with them in the future. More

Service Department was OUTSTANDING. In transit through Memphis, I called about a problem with my new CRV. These gentlemen invited me to stop by, evaluated the problem (which could not be reproduced), took Memphis, I called about a problem with my new CRV. These gentlemen invited me to stop by, evaluated the problem (which could not be reproduced), took the vehicle in and examined it in the shop. All at no charge! They assured us that all was well and safe to continue our journey home to Maryland. Beyond that, both Buzz and Donnie were most pleasant, caring, and involved in the issue. They are both good, kind, Christian gentlemen, and I would have no hesitation taking any vehicle to them for service. Highly recommend their shop! More

Ron Counts was excellent to work with. He is very professional and helpful. He patiently answers questions and is honest. This is my second car I leased from Dobbs Honda and I will continue to come h professional and helpful. He patiently answers questions and is honest. This is my second car I leased from Dobbs Honda and I will continue to come here. More

Kenneth Hubbard and the staff and Dobbs Honda were professional in every way. The appointment was confirmed via email and even though I arrived 15 minutes early (8:45 am), the staff was ready to go. professional in every way. The appointment was confirmed via email and even though I arrived 15 minutes early (8:45 am), the staff was ready to go. Papers were signed, the bill paid, and appropriate "training" was given as to how to set the radio, bluetooth, and other popular features. I have received follow-up emails Kenneth and personal contact from the general manager. Communication has been excellent as well as the service. I highly recommend Dobbs Honda on Mendenhall! More

Our experience with Tim McCrary was wonderful. We turned in our leased Pilot for a new Pilot and it was very easy and straight forward. My wife and I looked at all the available cars and were able to quickl in our leased Pilot for a new Pilot and it was very easy and straight forward. My wife and I looked at all the available cars and were able to quickly negotiate a new lease and were driving off the lot in just a few hours. The entire experience was very friendly without any pressure sales tactics. I would recommend Dobbs Honda to all my friends. More

I cannot think of a time when the car buying experience was better. Sam Abraham was right on top of things and helped me find the best possible deal. I would highly recommend Dobbs Mendenhall to anyone w was better. Sam Abraham was right on top of things and helped me find the best possible deal. I would highly recommend Dobbs Mendenhall to anyone who is interested in a pleasant, stress-free transaction! More

great experience. Price quoted over the phone. everything was just exactly as quoted over the phone. In and out in less than 1 hour. Would recommend this dealership to someone looking to purchase a vehicle was just exactly as quoted over the phone. In and out in less than 1 hour. Would recommend this dealership to someone looking to purchase a vehicle More

Excellent salesman, easy to work with and most importantly, made my wife and I very comfortable. I believe that if a product is high quality, then a purchase is more about how the salesman sells h importantly, made my wife and I very comfortable. I believe that if a product is high quality, then a purchase is more about how the salesman sells himself rather than the item. He was able to meet our demands and was easy to work with, never pressured us, and helped us make informed decisions (which corroborated with our own independent research). He had a wealth of knowledge regarding the automobile in question, and was even willing to walk us through some of the digital features well after the purchase had been completed, showing a genuine care for customer satisfaction. I highly recommend Mr. Biggert to anyone looking to purchase a Honda in the Memphis area. More

We bought a new Honda CRV. Patrick Biggert was our salesman. He was a delight to deal with. Very knowledgeable about the car features. Its obvious he has educated himself on the cars. After we purch salesman. He was a delight to deal with. Very knowledgeable about the car features. Its obvious he has educated himself on the cars. After we purchased the car he informed me on how to use each feature. He really went above and beyond. We will definitely recommend him. We have been doing business with Dobbs Honda since it was Courtesy Honda. Can't imagine going anywhere else. You can thank your staff for that. Billy Kessler gave us a timely quote, very efficient. When we went in to see Young Lee to make the financial arrangements, he was very efficient with a wonderful personality. Our car buying experience was very enjoyable. We didn't want to leave..Haha. More