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AutoNation Honda 385

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,135 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,135 reviews

March 03, 2022

Fixed recall defect ok. But I asked for updates to Sirius and Garmin software. I got a printed list of instructions for Garmin software update- but these printed instructi More

by mark.depperschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayce
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Mar 06, 2022 -

AutoNation Honda 385 responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are always more than happy to assist you if anything else comes up. Take care!

Mar 08, 2022 -

mark.depperschmidt responded

Thanks, to respond positively, please send me intructions to update Garmin navigation software, that include the actual web address I would go to acquire the update, along with any log in /password needed. Please text these instructions to 901-277-7620

March 02, 2022

My service was completed as promised in a very timely manner. Plus my service agent was interested in ME, which I appreciated! More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenna
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Mar 05, 2022 -

AutoNation Honda 385 responded

Hi Bobbie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

I had an appointment at 11:30 and I told the service person that I would wait.At 1300, my car was still sitting in he lot, not in the maintenance bays. The appointment was for the dealer to look at one More

by barrybarks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayce ?
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Mar 04, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

Mar 04, 2022 -

barrybarks responded

I tried to call at 8:50 this morning-- you were in a meeting but I will be glad to talk to you. Here is the bottom line. I was involved in an accident. The two side airbags deployed. More importantly, the impact was on the back right wheel, which appears to be canted in. It was the other driver's fault and they will pay to fix. BUT, I need a car now and was trying to find out if it was safe to drive. I MADE THAT VERY CLEAR and had an appointment to answer that question. After an hour and a half, it had not even been taken back and I was out of time. I would have probably given it to you to fix, or have bought a new car with you (the last 4 were) if it is not feasible to repair, but I probably will not. You are just not the same. If you doubt it, pick four or 5 standard services and then get the price Wolfchase Honda is asking for them and compare the two. Yours are MUCH higher across the board.

March 01, 2022

Shane made the buying experience very easy. He did everything in his power to help us get the vehicle we wanted. More

by Lisa Kimzey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carr
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Mar 03, 2022 -

AutoNation Honda 385 responded

Hi Lisa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2022

these folks treat you right. they give good service, and the facility is clean. never had a problem with them More

by areyou kidding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jish
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Mar 04, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2022

The dealership is very open and welcoming. The service department staff is professional and courteous. More

by phillisb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Glover, the young lady at the next desk ( I have forgotten her name ) was Very helpful and Mary who answered the phone was great.
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Mar 04, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

Courteous and prompt in making the appointment and the repair was made in less time than projected. More

by jdixon59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Garcia
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Mar 03, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Everyone was very professional. My car was done getting serviced in a timely manner. Thanks! More

by Chrystal Alston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
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Mar 03, 2022 -

AutoNation Honda 385 responded

Hi Chrystal, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Awesome team of well trained and experienced individuals. A great place to purchase a car More

by cqprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
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Mar 03, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 03, 2022 -

cqprescott responded

Thanks for putting me in something nice I love it!

February 25, 2022

very happy with the entire process. easy to drop off, kept me updated project status More

by GLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lane
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Mar 01, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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