AutoNation Honda 385

I had an appointment at 11:30 and I told the service person that I would wait.At 1300, my car was still sitting in he lot, not in the maintenance bays. The appointment was for the dealer to look at one person that I would wait.At 1300, my car was still sitting in he lot, not in the maintenance bays. The appointment was for the dealer to look at one specific area, the right rear wheel that had been hit in an accident. At 1;00 when I questioned about when my car would be taken back, I was told that there were 3 cars ahead of me. I thought that is what appointments were for, AND i was no getting a repair. I just wanted to know if it was safe to drive because the other individuals insurance was paying for the damage. I have used Auto Nation 385 since it opened. About 6 months ago I left and went to Wolfchase Honda because Auto Nation 385 had become significantly more expensive. I was paying for this evaluation. In this case, I had to go back because I was unsure about the damage and it was less than 2 miles away from our home. I guess that was a mistake. More

Courteous and prompt in making the appointment and the repair was made in less time than projected. repair was made in less time than projected. More

Everyone was very professional. My car was done getting serviced in a timely manner. Thanks! My car was done getting serviced in a timely manner. Thanks! More

Awesome team of well trained and experienced individuals. A great place to purchase a car A great place to purchase a car More

very happy with the entire process. easy to drop off, kept me updated project status easy to drop off, kept me updated project status More

Always professional environment and staff. I scheduled my appointment and was actually seen in reasonably time. I have nothing bad to say. Customer service means everything! Thanks I scheduled my appointment and was actually seen in reasonably time. I have nothing bad to say. Customer service means everything! Thanks More

Great service in a timely matter. Service representative Christopher will take care of your of your vehicle. Service representative Christopher will take care of your of your vehicle. More

I love this dealership. Every Honda, I’ve had came from the this dealership which use to be located on Mendenhall. The service advisor Chris Higgins, is nice and very helpfu Every Honda, I’ve had came from the this dealership which use to be located on Mendenhall. The service advisor Chris Higgins, is nice and very helpful. Chris Higgins is a bright light in the service department!! Thank you for all you do!🤗😊 More

Excellent customer service always helpful. I have purchased all my cars from them over the past forty years. I'm very satisfied with them I have purchased all my cars from them over the past forty years. I'm very satisfied with them More

Customer service is very professional and friendly. However, sometimes estimated time of repair is not met and extended wait time in the waiting room is required by me. This comment does not pertain to However, sometimes estimated time of repair is not met and extended wait time in the waiting room is required by me. This comment does not pertain to my current service advisor but relates to previous service advisors that have handled my vehicle concerns. More