AutoNation Honda 385

The buying process was so smooth and went very fast, which I loved! My salesperson was Atrienne. She was AMAZING! She walked me through everything and really has gone above and beyond to make sure I was which I loved! My salesperson was Atrienne. She was AMAZING! She walked me through everything and really has gone above and beyond to make sure I was happy with my purchase. I was so blessed she was the one to answer my online inquiry. More

I came in for service on my 2014 Ridgeline. I have been using AutoNation Honda since I bought my car new and have been very pleased with the service. The dealership experience for me is about the people I using AutoNation Honda since I bought my car new and have been very pleased with the service. The dealership experience for me is about the people I meet in the store and it has for the most part been a very positive experience or has been resolved with management to both our satisfaction. They listen and respond. In my most recent visit I called my service advisor Josh Lee who scheduled my appointment and then notified me that he was selling cars now but I was to see Doug who treated me like I have always been his customer. This I feel is going the extra distance for the customer. I take my car to the dealership because I want someone who has the parts and the knowledge to ensure my car is safe and reliable. I feel I get this from AutoNation and the people who work for the company More

They did a wonderful job on our van, and we had great customer service! I’m a very happy customer! customer service! I’m a very happy customer! More

Great Service, I had an appointment and had no wait. The staff was friendly and let me know the status of the job. staff was friendly and let me know the status of the job. More

Seems to be a well organized company I’ve had a Honda since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again for taking good care of me and I’ll see you soon More

I was very happy with my buying experience there. Our salesman, Shane, went above and beyond. We weren’t strung around and were done with our new purchase in a little over two hours. He did a great job salesman, Shane, went above and beyond. We weren’t strung around and were done with our new purchase in a little over two hours. He did a great job. More

I was not satisfied with service. customer service not good. I had a hard time getting thru to the service department to find out status of my car. I got their at 10am and did not find out status until 4 good. I had a hard time getting thru to the service department to find out status of my car. I got their at 10am and did not find out status until 4:30 pm the next day. I also think they overcharge me for the service. I paid it because I needed to pickup my car. I am not sure if I will buy from this dealership again, if I am going to get this type of service. I think my service rep may have been name Angie but I am not sure. I just wanted to get out of there. Also I had a question about my service when I pick up my vechicle . the other service rep. said he could not help me . I had to speak with Angie. I just said forget it. Very dissappointed with service and price. More

I went in for an oil change, tire rotation, and a drivers side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the o side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the order when I arrived and it seems no one could look at until I pressed the matter. The person to do this was not available and the service advisor said they have gotten complaints about this previously on 2021 Pilot models. I was told a recall was probably coming on this and the mirrors would be replaced but until this happens they could do nothing. I was told I could have it repaired if I paid for it. This makes no sense to me. This should be a warranty issue and it should be taken care of by Honda, especially since my vehicle is so new. By the way - the service is normally very good. This one has just rubbed me the wrong way. Thanks for letting me rant. More

They were extremely helpful. Diagnosis my problem with the car and corrected the issue. Good communication I will be back! the car and corrected the issue. Good communication I will be back! More