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AutoNation Honda 385

Memphis, TN

4.6
1,136 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,136 reviews

November 03, 2021

showed up at the service dept. with no appointment and was out after 2 hours with the service I requested completed More

by rcesani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont recall
Nov 07, 2021 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

November 02, 2021

I took my car in on a Monday and no one even called to let me know what was wrong. The communication there is not good. More

by Annoyed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember her name
Nov 06, 2021 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1308. We would appreciate the chance to turn your experience around.

November 02, 2021

This dealership exceeded my expectations. They went above and beyond to get me into my dream car. From the GM to finance, they were wonderful. More

by chuffman430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Hathcock, Patrick Burns
Nov 06, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 01, 2021

I dealt with the GM, Phillip and my salesman was Antoine Price. They were both very helpful and knowledgeable. It was an easy purchase. Antoine was the best! This is my second purchase from Honda 385. I’m a More

by catmccollum412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Hathcock, Antoine Price
Nov 05, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 01, 2021

Great service. Very polite and knowledgeable of their products. Explained everything all the way through the buying process. More

by Pat.wingfest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Carr
Nov 05, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2021

The oil and filter change was expensive ($70.00). Tire rotation and oil change shouldn't take two hours. More

by A. Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't meet the tech.
Nov 02, 2021 -

AutoNation Honda 385 responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help. Take care!

October 29, 2021

We took our 2019 CR-V in on an appointment. They found the problem, but said the person that did that work was on vacation. We were told to bring in the next Saturday. We took it in and they said we d More

by rclements
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra the first time. Not sure of second time, they were not considerate..
Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

October 29, 2021

AutoNation Honda is a great place for vehicle maintenance. However, the notification process when vehicle is ready for pickup could be a little better. More

by khaygood53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey
Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

October 29, 2021

Very courteous and efficient. No surprises which is nice. The staff was very friendly. Will be back More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 01, 2021 -

AutoNation Honda 385 responded

Hello Belle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2021

Initially got a teat was ready when it wasn’t ready. I got a ride to the dealer, was told it wasn’t really ready and had to. One back a second time 2 hours later to get the truck. She apologized appropria More

by dlavelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey
Oct 30, 2021 -

AutoNation Honda 385 responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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