AutoNation Honda Clearwater

They got me in the door with the promise of low rates and last minute--go figure!--I wasn't as qualified for the 3% rate. My credit rating was about 800. I had 3% credit utilization... enormous amount of unu last minute--go figure!--I wasn't as qualified for the 3% rate. My credit rating was about 800. I had 3% credit utilization... enormous amount of unused credit... And forget about the price! I saw what people were paying later for the same car and wanted to cry! Never buying a Honda again. I can't even look at the thing. They really had me over the barrel with COVID. More

Exceptional Service at AutoNation Honda Clearwater - Going Above and Beyond!!! I visited AutoNation Honda Clearwater on Saturday 6/8/24 for an unscheduled service due to a battery issue. I drove up arou Going Above and Beyond!!! I visited AutoNation Honda Clearwater on Saturday 6/8/24 for an unscheduled service due to a battery issue. I drove up around 4:40 p.m. a few minutes after having to jump start my car. I had no hopes they were going to be able to service my car since they were about to close in 20 minutes, but I was wrong. Braedan and Michael service advisors were very friendly and took immediate action to take care of my problem. I was incredibly impressed with the level of care and attention I received, but more importantly with their honesty. I was ready to pay, but it turned out that the battery was under warranty. No charge and I was out by 5:00 p.m. Excellent Customer Experience!!! Kudos to Braedan, Michael advisor’s, Jesse and Randy for their outstanding customer service and for taking care of my unscheduled needs. Their willingness to help, even when it wasn’t convenient for them, truly stood out. I truly recommend AutoNation Honda Clearwater to anyone in need of reliable and exceptional car service. More

Our sales person Chelsea was a consummate professional and was a pleasure to deal with and she got us a great deal on our new 2024 CR V Hybrid! and was a pleasure to deal with and she got us a great deal on our new 2024 CR V Hybrid! More

Customer Service Rep, Craig is top notch. Mobile app needs tuning, service text not clear, lacking appointment confirmation Mobile app needs tuning, service text not clear, lacking appointment confirmation More

Went here to get an oil change on my 2022 civic, service department was lacking unfortunately. Stood there waiting for someone to take my keys before I spoke up and said can someone please help me? Then the department was lacking unfortunately. Stood there waiting for someone to take my keys before I spoke up and said can someone please help me? Then they proceeded to say that my advisor was on the way and it would be a few more minutes. I was the only one in the bay, it was at 8:20am on a Friday. Very disorganized. More

Auto nation advertised a good price on the Honda Ridgeline that I wanted, there were no gimmicks. They offered me a good price on my trade, worked with me on finalizing a good deal, handled everythi Ridgeline that I wanted, there were no gimmicks. They offered me a good price on my trade, worked with me on finalizing a good deal, handled everything quickly and professionally. Frankly It was the easiest car purchase that I’ve ever made. More

All the sales people, finance group and service division are extremely caring and compassionate they treat you like a part of their family and do everything they can to get you in the car you need/ want and are extremely caring and compassionate they treat you like a part of their family and do everything they can to get you in the car you need/ want and provide the best information for you to maintain that vehicle. I have bought 4 cars there and will continue to purchase all my cars there. More

The friendliest, most honest and professional dealership I've ever worked with. Service department is also outstanding. I had the best 3 years! I've ever worked with. Service department is also outstanding. I had the best 3 years! More

Lack of transparency and communication on all sides -Between the two Sister stores -Between salesmen from each store -Between salesmen and financial advisors -Lack of checking the vehicle before t -Between the two Sister stores -Between salesmen from each store -Between salesmen and financial advisors -Lack of checking the vehicle before the sale Results: Because the car needed fixed from not being checked, the customer sent the car back to the Honda AutoNation shop less than 24 hours later and had to be taken to a sister location, (AutoNation Chevy). Sales then on the AutoNation Chevy side decided to call to convince the customer to buy a new car to get commission from it. (Bad idea) customer would loose out on the down payment from the car that was just bought and the loan switch would cost the customer around 7,000 loss for the customer. After agreeing with Chevy AutoNation that buying a new car is best because it has no issues with it not knowing that I would loose out on our down payment from our last vehicle and loan because Honda AutoNation would not accept the car being fixed because it’s outside it’s 5 day window from being outside the shop. (Customer was not told this and customer did not take it out of the shop Chevy AutoNation did.)at the time the new car got to Chevy AutoNation it was too late to make a good decision on buying a new vehicle. During this process the customer was called by both sides of each AutoNation store by sales, mechanic, and financial advisors. No one mentioned what the result would be if I got the new car. Example: If Honda AutoNation communicated with Chevy AutoNation about what the consequences of buying a new car from the other dealership would be. I realize that not everyone is perfect and don’t expect it. I just hope everyone involved learns from this experience. I am happy to have a care that works and it looks great but how I got there was the issue. I hope everyone has a wonderful day. Thanks, Jason Cramer More