AutoNation Honda O’Hare
Des Plaines, IL
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AutoNation Honda O'Hare is a wonderful dealership. They deal with all your concerns and explain everything thoroughly. They have videos to explain all the issues for your car and to actually show yo They deal with all your concerns and explain everything thoroughly. They have videos to explain all the issues for your car and to actually show you what they are talking about. I've never had that experience before. I give AutoNation Honda O'Hare all 10's. More
Yousif was a solid customer rep. Came in concerned regarding the problem with my Pilot and he said he would make sure it would be taken care of. He kept me in the loop and I also ap Came in concerned regarding the problem with my Pilot and he said he would make sure it would be taken care of. He kept me in the loop and I also appreciated the video the tech sent me! More
From the beginning the phone Scheduler was Very Friendly & Professional next the Porter was Friendly and thorough with my vehicle i.e. checked my windshield fluid, & vacuumed it. Now My Customer Service Rep & Professional next the Porter was Friendly and thorough with my vehicle i.e. checked my windshield fluid, & vacuumed it. Now My Customer Service Rep. Ms. Kim; Wow she recognized me from my previous service on this vehicle. I was Very Happy that she did recognized me, with all the amount of time that has went by and all the other service customers that she assisted with. Ms. Kim went way out of her way to keep me informed about my vehicle's progress in the parts that I might need as a recommendation per manufacturer services. Just the mere fact of her Professionalism and her VERY GREAT Smile and Joyful & Pleasing attitude in just making sure that my vehicle was Properly Serviced is enough for me to be a Loyal Customer. Thank you keep up the GREAT Work. More
I easily scheduled my appointment online with the service advisor of my choice. All service personnel was friendly and Kimberly S., my service advisor, explained everything in detail to me. I will continue t advisor of my choice. All service personnel was friendly and Kimberly S., my service advisor, explained everything in detail to me. I will continue to have my car serviced here with Kimberly S. or Josh G. More
Excellent service. Easy to work with. Oil change was done only. Recommendation for additional services was given. Thank you. Easy to work with. Oil change was done only. Recommendation for additional services was given. Thank you. More
While I on the day of the purchase there was a bit of confusion and lack of some staff we closed our deal and drove our new car home. I had difficulty getting the HomeLink system to sync and no one at confusion and lack of some staff we closed our deal and drove our new car home. I had difficulty getting the HomeLink system to sync and no one at the store knew how sync the devices. After through speaking to the HomeLink team at corporate Honda the capability of having work in vintage garage door openers it will not work. I would been better served if someone at the dealership knew that would have saved hours of frustration. We enjoy our new suv and look forward to many days and miles of smooth sailing Thank you More