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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,404 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,404 reviews

October 06, 2022

Service was completed quickly and at a reasonable price Service advisor Youseff always friendly and knowledgeable More

by JSCORDAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youseff
Oct 11, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2022

We had a very good experience buying our new Honda from AutoNation. Everyone we interacted with was friendly and very transparent about the steps in the process. Jericho helped us with all our questions ab More

by Mlperez6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho
Oct 11, 2022 -

AutoNation Honda O’Hare responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

Quality and honest service; timely update of information and convenient courtesy ride during repair process.. More

by Henry C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demarco Drummer
Oct 11, 2022 -

AutoNation Honda O’Hare responded

Hi Henry, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 05, 2022

Salesmen try to rip you off on basic stuff life spark plugs or not applying the discounts properly and applying over applying the tax on the discount. They did not even know how to use their own softwar More

by piyo21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All and Manager
Oct 11, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

October 04, 2022

I had to make an appointment for an oil change; set up on line and they took me on time and did a fantastic job as always! More

by Technogap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari, Luis Lopez
Oct 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

Good service but the price of new tires cost $20 more than on Honda.com More

by jinningkong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2022

They sent me a text with the video from the mechanic showing where the issue was and explained the process well. More

by p.davidarcila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Oct 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 30, 2022

Your services were done very efficiently. I was appreciative of the fact I was able to leave my mothers car there for several days after service to come up with an agreement for your dealers More

by Speckals8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yosef, Bobby, Joseph
Oct 07, 2022 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 30, 2022

Drove 2 and a half hours to purchase a vehicle that online said it had 44,000 miles on it. Sat there for 4 hours was about to do paper work and finally saw the vehicle has 98,000miles on it. I also alr More

by Blairmorgan07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They didn’t spend enough time with me to even know
Oct 05, 2022 -

AutoNation Honda O’Hare responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

September 30, 2022

Quality of work is good. Prices are not. They leave the paper floor mats in your car after the service rather than remove after parking your car in the lot so you get to re More

by ntcmngbck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dntremember
Oct 07, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. If you'd like, please contact our General Manager at (847) 474-4048. We'd appreciate the chance to make your experience a positive one.

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