AutoNation Honda Roseville

I have been a dedicated customer to AutoNation Honda Roseville dating back to 2014 as they have always given me exemplary service, knowledge, and expertise each and every time. I have purchased two vehi Roseville dating back to 2014 as they have always given me exemplary service, knowledge, and expertise each and every time. I have purchased two vehicles through them and have always gone here for periodic oil changes and other necessary work done. I had an incident during the afternoon of Thursday 08/04/2022 where my vehicle wouldn't start! In this situation, I had to have my Honda Accord towed to the dealership. I arrived around 6:15pm (15 minutes after the service department closed for the day) but fortunately, one of the supervisors took my key and I told him the reason why I was dropping my vehicle off. Jump forward the next day on Friday 08/05/2022 and my service advisor, Jimmie Le (whom I have worked with for several years) took care of me. Not only did he quote me on an ETA (which was that same day) but he gave me options whether to choose an aftermarket or an OEM (new) starter. I opted for the OEM as it is more of a flawless piece which will not give me issues or unknown codes later on. By 4:00pm that day, my car was ready for pickup. Not to mention, it was given a wash and started as good as new. xxxxxxto Jimmie Le for his amazing customer service as well as the employees in the service department of Autonation Honda Roseville for getting my Accord back on the road in a quick and timely manner. More

We were very pleased with the Sales Rep. Not pushy. Knowledgable, friendly, helpful, fun talking to him. Respectful of our mask request. No 2nd person coming in to convince us to buy (liked Not pushy. Knowledgable, friendly, helpful, fun talking to him. Respectful of our mask request. No 2nd person coming in to convince us to buy (liked that). Bright, nice showroom. Seemed a popular place the day we were there. Showroom of perspective buyers, people walking around the lot. Unlike another dealership where there was no one on the lot or in the showroom. Ummm... See Below: the home delivery, virtual appt and home test drive wasn't used. It was in person, sales rep always available and the test drives were all very good (just to clarify). More

Great service and friendly staff. Samantha was my advisor and she was easy to work with Samantha was my advisor and she was easy to work with More

Last year I leased a 2022 Civic. My experience with Stephan was so great, I had decided I wanted to be a returning customer before I even left the lot. 13 months later, I am back f My experience with Stephan was so great, I had decided I wanted to be a returning customer before I even left the lot. 13 months later, I am back for an oil change. It stared out as just the service and I was greeted and treated very well. At some point, I went outside to look around and became curious about a Honda Passport. Long story short, Mr. Erek Larsson helped me out and made the experience great all over again. He was polite, not pushy, and had answers to all of my questions. He made my test drive, shopping, and overall experience very pleasant. The finance manager I worked with was great as well. She got me in, out, and on my way very quickly! AutoNation has done it again! -Satisfied Customer. More

I called. The dealership with a specific auto need-Kristy in sales was excellent to work with. She was very responsive and very on top of the situation. The ca The dealership with a specific auto need-Kristy in sales was excellent to work with. She was very responsive and very on top of the situation. The car was arriving on the delivery truck and after some delays-not her or the dealers fault-we came in and purchased the Honda CRV ex-l. Kristy stayed with the process from start to finish and was a pleasure to work with. Wesley in finance was equally a pleasure to work with very knowledgeable and efficient-though if. There was some way to stream line the finance. Process that would be nice. None of. That was due. To Wesleys lack of effort or ability. Besides I taking 4 hours to complete the purchase we were and are very satisfied with our experience More

Took my CR-v for routine maintenance. My service advisor Joey was great. Very professional, polite and informative He informed me about the time it would take and my car was done just as My service advisor Joey was great. Very professional, polite and informative He informed me about the time it would take and my car was done just as expected. More

From buying my car to my service people they’re so caring, dedicated to serving you and all your needs . They answer all your questions an focus on just you and your needs until your business there i caring, dedicated to serving you and all your needs . They answer all your questions an focus on just you and your needs until your business there is finished. I have recommended 5 people . My service advisor Brenda is always so friendly and stays on top of explaining everything I need to know. Spencer my salesman and Brenda my service person are truly amazing . More

Brenda was very nice. Got me in, but I’m still experiencing the same issue. Got me in, but I’m still experiencing the same issue. More

Great service! Attentive and dedicated staff, especially Jonas Perrodin, Joey Aria, and Dean Wandersch. Thank you! Attentive and dedicated staff, especially Jonas Perrodin, Joey Aria, and Dean Wandersch. Thank you! More

As a recent widow, taking my new Pilot in was out of my comfort zone. I can say I was treated extremely well. The appt. started on time, my point of contact, Andrew, was friendly and knowledgeable and I comfort zone. I can say I was treated extremely well. The appt. started on time, my point of contact, Andrew, was friendly and knowledgeable and I felt pretty competent when I drove away. Thanks Roseville HondaNation! More