AutoNation Honda Roseville

No Communication. Brought the car in for warranty work and had to have a part ordered. No call back for over three weeks, and had to call the service department for i Brought the car in for warranty work and had to have a part ordered. No call back for over three weeks, and had to call the service department for information. Had to leave a message since no one would pick up the phone. Rather than receiving a callback, I received an appointment email stating a date and time to bring the car back in. When I arrived for the appointment, they had no record of the appointment and said the work would need to be scheduled the following week. I showed up the following week, but they said they would have to order the part and I would have to schedule a new appointment. I reminded them they had the part and had told me to come back today. The agent talked to the service manager and found the part. The work done on the vehicle was good, but the communication with the service agent and service manager was poor. More

I have purchased Honda CR V Hybrid in Autonation at Roseville and I really happy and fully satisfied on their service. Also, they called me after delivered my car to get any issues or problem if anythi Roseville and I really happy and fully satisfied on their service. Also, they called me after delivered my car to get any issues or problem if anything facing or not. Thanks a lot for Autonation. :) Best Regards, Venkatesan R More

They have good customer service. Price of service is fair. They are upfront about their prices. Price of service is fair. They are upfront about their prices. More

Nice people, love my new Mitsubishi but didn’t get owners handbook. Some new dangled stuff a mystery! handbook. Some new dangled stuff a mystery! More

They have kept our CRV in good shape, but they had a shuttle service before the pandemic and they didn't start it up again. This leaves me stranded at the dealership, because the CRV is the only vehicle shuttle service before the pandemic and they didn't start it up again. This leaves me stranded at the dealership, because the CRV is the only vehicle my wife and I have. The Service Representative was good on this visit, and I believe he will keep his promise to fix anything not taken care of the first time when I return Monday to have the mysterious rattling sound eliminated. More

My daughter had a very good experience with the service person Andrew Frey, and he was helpful in getting her car serviced person Andrew Frey, and he was helpful in getting her car serviced More

I was very happy with my leasing experience however, 3 months after getting the brand new HR-V, the AC blew out. It caused a huge inconvenience to me and I hope it was just a freak mechanical issue and months after getting the brand new HR-V, the AC blew out. It caused a huge inconvenience to me and I hope it was just a freak mechanical issue and nothing else goes out before the warranty expires. I have always liked my Hondas in past years. More

Excellent customer service! Peter from sales and Bianca from financing were the best! We had such a great experience at this dealership. Would recommend this place to others. Peter from sales and Bianca from financing were the best! We had such a great experience at this dealership. Would recommend this place to others. More

Nate was wonderful. He made the entire experience easy and I got exactly the car I wanted. He made the entire experience easy and I got exactly the car I wanted. More

Peter Sobczak was great to work with. He was upfront about their vehicle pricing. AutoNation Honda Roseville had no cash dealer markup added to the MSRP of the vehicle unlike every other He was upfront about their vehicle pricing. AutoNation Honda Roseville had no cash dealer markup added to the MSRP of the vehicle unlike every other dealership I was in contact with. They did add their "All Season Protection Package" which included window tint, wheel locks, all season floor and trunk mats, and paint protection film on door edges, door handle cups and top bumper strip (under trunk opening). If I had to pay more than the MSRP, I was getting something in return for my money. Thank you AutoNation Honda Roseville for making the purchase possible. More