AutoNation Honda Roseville

I made my service appointment online and it was very simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their reco simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their records on my Ridgeline. I was there because my service indicator noted it was time for an oil change and tire rotation. Jimmie did his job by informing me of several other service options I should consider but all I wanted was the oil change and tire rotation and Jimmie was respectful of that and got me checked in and estimated an hour and fifteen minutes to completion as I was waiting for the vehicle. Jimmie notified me by a cell phone call about an hour after the check-in that the service was completed. The checkout process took a little longer than I would have like but his computer quit on him a couple of times but we finally got checked out and the service appointment was completed within the timeframe he estimated. More

You’re assigned a personal service advisor who handles the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high level of service. More

Easy to work with, relatively straight forward experience. Initial confusion due to the automated text system but once I arrived on site I was well taken care of. Even though I was at the dealer f experience. Initial confusion due to the automated text system but once I arrived on site I was well taken care of. Even though I was at the dealer for a few hours, it went by very quickly and was relatively stress free. I would purchase another vehicle from here. Ray made sure I was taken care even though he had multiple customers to work with. Good job More

The person I talked to was Samantha and she was very courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. More

Fast maintenance and friendly customer service. Joey was a knowledgeable technician and understood the needs of my vehicle. Thanks! Joey was a knowledgeable technician and understood the needs of my vehicle. Thanks! More

Excellent service and support, was able to get an appointment the same day and be out in less than 2 hours appointment the same day and be out in less than 2 hours More

We had a good experience for the most part. We recently paid cash for a car at a local dealer, and the transaction took 25 minutes. We also paid cash for the car we purchased at AutoNation Hond We recently paid cash for a car at a local dealer, and the transaction took 25 minutes. We also paid cash for the car we purchased at AutoNation Honda, and the transaction took more than two hours. That was a little frustrating, as the dealer was not busy at the time. That said, overall, good experience. More

I just want to say, I so dislike buying cars from dealerships, with that being said, Mike & Paul are the real deal... They made our experience pleasant and with honesty! When you arrive, all of the s dealerships, with that being said, Mike & Paul are the real deal... They made our experience pleasant and with honesty! When you arrive, all of the sales service gentleman greet you with a smile. There was no pressure with our purchase, only people trying to find us what we were looking for that day. I highly recommend them to anyone, and that is saying a lot, coming from me, I’m always skeptical. I assure you they with do there very best to make you happy! Sharon & Eric More

We have serviced our car at Autonation Honda several times and have always found the service dept to be professional and customer friendly. In particular our service rep, Joey, was very helpful in expl times and have always found the service dept to be professional and customer friendly. In particular our service rep, Joey, was very helpful in explaining the service we would get. He gave us options on what needed to be done and let us decide on what to do. He didn't try to "oversell" service to us. More

from booking the appointment to dropping off my CRV, to picking it up went so smoothly. I give 5 plus stars for James Harding. He is a knowledgeable, friendly service advisor. I highly recommend AutoNation picking it up went so smoothly. I give 5 plus stars for James Harding. He is a knowledgeable, friendly service advisor. I highly recommend AutoNation Honda More