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AutoNation Honda Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
2,285 Reviews
AutoNation Honda Roseville is the premier destination for all things Honda in the Greater Sacramento area, and is one of the largest Honda dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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230 Automall Dr,

Roseville, CA

95661

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Showing 2,285 reviews

November 16, 2021

My last oil change appointment went great and Nick was very professional, I appreciated that. More

by dlbriden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 21, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2021

The service rep and service manager were very considerate, and explained that they could not find enough workers to fill their work schedule. My 2.5 hour service took over 4 hours. The service m More

by seavw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius and Mr. Edison
Report | Print
Nov 21, 2021 -

AutoNation Honda Roseville responded

Hello, we are deeply disappointed by your experience at AutoNation Honda Roseville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8056. We hope to hear from you soon.

Nov 21, 2021 -

seavw responded

Hello, It is not necessary to talk with the general manager. I believe the service rep and service manager made every effort they could to correct the situation. They took action by not charging for the service performed.

November 15, 2021

Great Dealership. Friendly, competent staff. Very busy, but always looking out for the customers. Always busy, neat and clean. More

by famlies2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
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Nov 21, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2021

My experience and every service experience I have where Sam is my service coordinator is invariably a pleasant one. He is knowledgeable about the product and processes; clear in his description of the sit More

by zg1000dru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
November 15, 2021

The service advisors all seem worn out and overworked. They no longer have a cashier to check you out at the end so you have to find your service advisor to pay your bill and pick up your car. They try More

by alanshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Honda Roseville responded

Hi Alanshonda, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around.

November 14, 2021

Thank you, James for your continued outstanding service. He was very responsive to handling my concerns. More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 17, 2021 -

AutoNation Honda Roseville responded

Hi Trish, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Drive safe, and we'll see you on the road.

November 14, 2021

Roseville Honda/James Harding always gives great customer service when I come in for my appointments. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding , Sydney Thorp
Report | Print
Nov 18, 2021 -

AutoNation Honda Roseville responded

Hello Mary, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2021

Every time I go there I have excellent service. The staff are professional and courteous. More

by quaff_gimme_0u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Nov 16, 2021 -

AutoNation Honda Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 12, 2021

Peter was a great sales man and was able to make it happen for me. More

by Susanlor95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Nov 16, 2021 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

November 12, 2021

Was a easy and great experience. Clement is great to work with. He made our experience great with auto nation. And Cole in finance had us in our new car in no time More

by ziggyziggy805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clement , Cole chambers
Report | Print
Nov 16, 2021 -

AutoNation Honda Roseville responded

Hello, congratulations on your new vehicle. It is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Have a great day!

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